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Jr. Application and Finance Data Workflow Analyst, Integrated Service Centre, Finance

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Job ID: 13360

Updated: September 12, 2017

Location: Main Campus

Position Overview

The Integrated Service Centre is currently seeking a Full-time Regular Jr. Application and Finance Data Workflow Analyst.

This position is a shared role that would support the Finance PeopleSoft systems and facilitate workflow in the Integrated Service Centre team.

Reporting to the Manager of Financial Systems, the analyst is responsible for configuration, maintenance and managing workflow reassignment and delegation activities for the FSCM PeopleSoft system to enable users to manage the day to day business operations for financial transactions for the University of Calgary.

The work environment is moderately stressful as the role deals with ambiguity, a diverse end user base and requires at times complex problem solving. There may be situations that require the employee to work outside and in addition to core business hours (e.g. resolving a critical problem, validating a system change).

Position Description

Summary of Key Responsibilities (job functions include but are not limited to):

Support and Maintenance

  • Clarify and fully resolve workflow issues in a timely manner, coordinating solutions with other support units and external departments as required to ensure accurate and timely approval of Finance transactions.
  • Provide recommendations and direct support to all users specifically on the delegation of Finance transactions in PeopleSoft, as well as the approval and reassignment of Finance Transactions as required
  • Resolve system issues and apply fixes in order that the various modules are kept up-to-date and working as intended
  • Test solutions thoroughly using scenarios, scripts and data to validate the development and/or configuration against the design specifications, under the guidance of more senior analysts, and in collaboration with IT Application Developers
  • Communicate changes to end users and training developers to improve consistency of usage across units and departments
  • Implement tested and approved solutions into production environments using appropriate change control procedures
  • Test IT-specific projects in the FSCM system such as version upgrades, application of maintenance packs/bundles, Oracle database upgrades, PeopleTools upgrades, Cobol upgrades, implementation of IT specific applications such as the PeopleSoft Portal under the direction of more senior Application Analysts and in collaboration with IT Application Developers
  • Participate in cross-functional troubleshooting, analysis and testing with other PeopleSoft functions and IT units (e.g. HCM, Student, Enterprise Reporting)

Business Analysis

  • Assist with design of solutions and have support responsibility for system configuration and reconfiguration for one or more modules to facilitate approved changes to the system
  • Assist in the analysis of business requirements to evaluate and recommend appropriate solutions

Qualifications / Requirements:

  • Undergraduate degree preferred; a combination of IT or business experience, training and education may be considered
  • Experience in a University environment is preferred
  • Working knowledge of one or more PeopleSoft FSCM modules, in particular as it relates to business process
  • Ability to prioritize and organize work, handle multiple assignments and meet deadlines
  • Ability to work collaboratively and interact respectfully and persuasively with a variety of internal and external contacts
  • Ability to provide effective advice, information and assistance to a wide range of customers
  • Excellent verbal and written communication skills, strong problem solving skills; uses diplomacy, good judgement and negotiation skills to seek satisfactory resolutions or implementations
  • Strong documentation skills and experience implementing new processes and change management strategies

Application Deadline:  July 20, 2017

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.


Additional Information

This position is classified in the Professional Career Band, Level 2 of the Management and Professional Staff Career Framework.

To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our Management and Staff Careers website.

About the University of Calgary

The University of Calgary is Canada’s leading next-generation university – a living, growing and youthful institution that embraces change and opportunity with a can-do attitude. Located in the nation’s most enterprising city, the university is making tremendous progress on its Eyes High journey to be recognized as one of Canada’s top five research universities, grounded in innovative learning and teaching and fully integrated with the community it both serves and leads. The University of Calgary inspires and supports discovery, creativity and innovation across all disciplines. For more information, visit

The University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their professional success while they are here. We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.


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