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Group Study Programs Advisor, Study Abroad Office, VP(International Operations)

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Job ID: 14400

Updated: December 8, 2017

Location: Main Campus

Position Overview

The Study Abroad Office within the Office of the VP (International Operations) is currently seeking a Full-time Regular Group Study Programs Advisor .

The University of Calgary (UCalgary) offers a variety of opportunities for students to complete part of their degree program through international study, work, internship or volunteer programs. University of Calgary International (UCI) administers or coordinates the majority of these programs and agreements in support of the University's International Strategy. Each year, University of Calgary International, in partnership with academic departments, offers a number of Group Study Programs (GSPs) ranging from one week to a full semester abroad, and providing UCalgary calendared credits. Programs are primarily faculty led, while some are run in cooperation with partner institutions.

Reporting to the Manager, International Learning Programs, with in scope guidance from the Group Study Programs Specialist, the Group Study Programs Advisor will provide expertise related to the administrative oversight and implementation of Group Study Programs. They are a liaison for all students involved in Group Study Programs at the University of Calgary, providing superior advising and assistance related to all phases of the GSP process and highly involved in program promotion. They will also support other study abroad efforts through UCI as required.

To facilitate these roles the incumbent will work closely with students, instructors, academic units, advisors and administrators at UCalgary and overseas, as well as other agencies providing travel-related services to ensure high quality and timely service standards for these programs. They will exhibit initiative, sound judgment and decision making based on current information, knowledge and experience while following outlined procedures.

Position Description

Summary of Key Responsibilities (job functions include but are not limited to):

  • Provide administrative oversight to a suite of Group Study Programs including program implementation, logistical preparations, financial administration, and support for the instructional staff involved in the programs
  • Advise instructional staff on traveling with students, on international issues for host destinations, as well as UCalgary and UCI policies, procedures and best practices
  • Administer student based aspects of study abroad programs, including processing applications and registrations, maintaining accurate and thorough student and program records, preparing reports and evaluations, etc.
  • Advise students regarding the variety of study abroad programs available and how these might fit into the student's program
  • Recruit, select, and prepare outgoing study abroad students, including coordination and execution of in-person and web-based information sessions and pre-departure orientations
  • Liaise with academic and non-academic units across campus to ensure a smooth transition of information and processes in assisting and advising students wishing to study abroad
  • Liaise with partner institutions and agencies abroad regarding Group Study Programs, including logistical arrangements and academic requirements
  • Create, develop and disseminate communications and publications and materials including both general and program-specific posters, brochures, handbooks, presentations, and web pages
  • Promote all UCI Study Abroad Programs using a variety of established and innovative methods
  • Balance individual-based project work with a high level of people-focused interactions, while demonstrating excellent organization and time management skills to ensure deadlines are met
  • Peak periods include late June through August with implementation of programs, during the Fall semester in the recruitment of students, and in March/April preparing for student departures on Spring/Summer programs. Some evening and weekend work will be required during peak periods

Qualifications / Requirements:

  • Undergraduate degree with 2-5 years' experience working in a post-secondary educational setting, ideally with a focus on international programming
  • Financial experience preparing budgets for program development
  • Demonstrated experience with program management and oversight
  • Excellent verbal and written communication and presentation skills
  • Demonstrated marketing/promotional experience, including website development and maintenance, and fluency with various social media platforms
  • Ability to plan for and efficiently manage multiple complex tasks with strong attention to detail while exercising a high degree of personal effectiveness, good judgment, and initiative in a fast paced challenging environment
  • Demonstrated ability to seek out, retain and accurately convey large amounts of detailed information
  • Excellent Microsoft Office skills, email, word processing software, PowerPoint, Excel and database programs
  • Knowledge of University core business systems (PeopleSoft) is an asset
  • Knowledge of both academic and non-academic university regulations, programs, procedures and services, including University of Calgary degree processes and requirements
  • Ability to creatively challenge and demonstrate initiative to generate improvements and foster positive outcomes
  • Ability to work effectively in a highly collaborative team setting as well as in an independent, self-directed environment
  • Familiarity with a variety of countries and cultures, including understanding of and experience with cross cultural communication and adaptation
  • Previous experience in study abroad or working internationally is strongly preferred

Application Deadline: December 15, 2017

Please note that only applications with both a cover letter and resume will be considered.

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

 

Additional Information

This position is part of the AUPE bargaining unit, and falls under the Specialist Advisor Job Family, Phase II.

To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our Management and Staff Careers website

 

About the University of Calgary

The University of Calgary is Canada’s leading next-generation university – a living, growing and youthful institution that embraces change and opportunity with a can-do attitude. Located in the nation’s most enterprising city, the university is making tremendous progress on its Eyes High journey to be recognized as one of Canada’s top five research universities, grounded in innovative learning and teaching and fully integrated with the community it both serves and leads. The University of Calgary inspires and supports discovery, creativity and innovation across all disciplines. For more information, visit ucalgary.ca.

The University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their professional success while they are here. We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.

 

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