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Manager, The Native Centre, Student and Enrolment Services

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Job ID: 14450

Updated: February 28, 2018

Location: Main Campus

Position Overview

The Native Centre within Student and Enrolment Services is currently seeking a Full-time Regular Manager, The Native Centre.

This position reports to the Senior Director, Student Services, and will responsible for development, delivery and overall coordination of programs and services provided to undergraduate and graduate Indigenous students.

The Native Centre provides culturally appropriate and relevant services to Indigenous learners, and coordinates several specialized programs.  These programs currently include the N.A.P.I. program (Native Ambassador Post-Secondary Initiative), the ASSERT program (Aboriginal Student Success, Empowerment and Re-Engagement Training), the LYNX program (Aboriginal Student Career and Employment Program), and the Indigenous Leadership Training Program.

The ideal candidate will demonstrate expertise and knowledge of the history, culture, traditions, and spirituality of Indigenous peoples across Canada, and an understanding of and appreciation for the importance of culturally appropriate protocols for Indigenous peoples.

Position Description

Summary of Key Responsibilities (job functions include but are not limited to):

  • Responsible for overall direction of The Native Centre including ongoing monitoring of work of the unit and developing new programming, community partnerships and support services for Indigenous students that respond to student demand
  • Directly supervises seven professional staff members in varied and complex roles, and in different phases of development
  • Effectively delegate work to professional staff to ensure effective and efficient service is provided to students
  • Overall management of training, scheduling and supervision of 30-40 volunteers and casual part-time staff
  • Establish and maintain an accurate referral network both internally and externally to support Indigenous students
  • Provide leadership on Indigenous student issues as they pertain to the University of Calgary in various aspects - special events, cultural activities, community liaison, community engagement, stakeholder relations, and program development
  • Work with faculty, staff and internal groups such as the Students' Union and Graduate Students' Association to promote awareness of issues and concerns relevant to Indigenous students
  • Represent The Native Centre  on committees, and working groups as appropriate
  • Work closely with the Vice Provost (Indigenous Engagement) and the Director, Indigenous Strategy to assist in implementation of the Indigenous Strategy and providing support for institutional level events
  • Work with Finance Partner to plan annual budgets to ensure all programs and services are delivered within parameters of established budgets
  • Responsible for ongoing management of allocated budgets; this includes review of monthly variance reports, budget reporting, and forecast projections
  • Develop and produce detailed annual reports for externally funded programs, including the NAPI Program, LYNX Program, and Indigenous Relations Training program

Qualifications / Requirements:

  • Master's degree in a related field
  • 7-10 years of progressive experience is required in the field of providing student service in the post-secondary environment
  • Established working relations and familiarity with Indigenous communities in the area of education
  • Strong leadership skills, both within Indigenous communities and within a post-secondary institutional environment
  • Knowledge pertaining to cultural protocol and Indigenous ways of knowing, in the context of community relations and student support programming
  • Strong collaboration, communication, negotiation, and partnership building skills; Excellent organizational skills and an ability to organize own work and that of others
  • Excellent communication and interpersonal skills
  • The ability to engage and motivate staff at all levels of the university
  • Supervisory experience in a team environment
  • Experience supervising staff in a unionized environment is preferred
  • Experience developing and delivering training materials is an asset
  • Knowledge of student development theory as relevant to Indigenous student services is preferred

Application Deadline:  January 2, 2018

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

Additional Information

This position is classified in the Management Career Band, Level 1 of the Management and Professional Staff Career Framework.

To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our Management and Staff Careers website.

About the University of Calgary

The University of Calgary is Canada’s leading next-generation university – a living, growing and youthful institution that embraces change and opportunity with a can-do attitude. Located in the nation’s most enterprising city, the university is making tremendous progress on its Eyes High journey to be recognized as one of Canada’s top five research universities, grounded in innovative learning and teaching and fully integrated with the community it both serves and leads. The University of Calgary inspires and supports discovery, creativity and innovation across all disciplines. For more information, visit

The University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their professional success while they are here. We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.


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