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Manager, Education & Accreditation, Continuing Medical Education, Cumming School of Medicine

Job ID: 15535

Updated: May 15, 2018

Location: Foothills Campus

Position Overview

The Office of Continuing Medicial Education in the Cumming School of Medicine invites applications for a Manager, Education & Accreditation. This Full-time Fixed Term position is for approximately 13months (based on length of grant funding), with the possibility of extension.

The University of Calgary Office of Continuing Medical Education & Professional Development is fully accredited by the Committee on Accreditation of Canadian Medical Education (CACME) and is an accredited CPD provider for the College of Family Physicians of Canada (CFPC) and the Royal College of Physicians and Surgeons of Canada (RCPSC). We offer a broad range of evidence-based learning opportunities to physicians, other health professionals and the public in a variety of formats from face-to-face to online and blended learning. The support provided includes accreditation services, professional course design, and event planning and management including registration, venue arrangements, advertising and marketing help, registrant course materials and course evaluation.

The position reports to the Associate Dean, CME & PD.  

The Education and Accreditation Manager, in collaboration with the Program and Event Manager and Specialist, Business and Finance, oversees the development of high quality educational events from planning to delivery to post-event evaluation.   The position sets priorities and monitors the education design and development team in collaboration with the rest of the CME functional teams to ensure task completion. 

The service hours of the office are Monday - Friday, 7 hours per day, 8:30am - 4:30pm. However, there is a requirement for some early morning, evening, and weekend work.

Position Description

Summary of Key Responsibilities (job functions include but are not limited to):

Education Development

  • Organize and coordinate the Office of CME's development of academic, evidence-based, educational courses for health care professionals
  • Identify opportunities for collaboration and improvements with stakeholders, including recurring courses (CME owned and contracted), new course development and projects
  • Apply project management methods to manage timelines and deliverables crossing multiple CME functional teams, in collaboration with CME functional managers
  • Coordinates the strategic evaluation and research opportunities and activities, within and between CME activities
  • Guide and supervises the Evaluation and Research Coordinator to ensure robust and high quality processes and practices for CME course and overall office scholarship and evaluation
  • New course development and planning committee participation, educational design and development consultation


  • Work closely with Program and Event Manager and Specialist, Business and Finance for vital operational assessment and decision-making of Office of CME & PD business activities. Support the Specialist, Business and Finance with budget preparation and planning, monitoring, and executing fiscally balanced courses
  • Provide input and information to leadership during educational development, delivery, and budget preparations
  • Identify high importance and high urgency issues and bring to the attention of the Associate Dean and Director, with background information and decision recommendations, Ensure they are informed of situations, procedures, and timelines
  • Manages, coaches, and mentors the Education Consultants, evaluations and accreditation services team to develop and achieve high performance
  • Liaise and foster relationships with local, provincial and national health organizations, professional medical colleges, government ministries and funding agencies
  • Liaise with Continuing Education and IT to implement, monitor and control, and troubleshoot registration system to meet educational program and accreditation needs
  • Provides coaching, support and revision of planning tasks and workflow to ensure educational and accreditation requirements are met
  • Conduct performance reviews (annual and day-to-day) of staff members
  • Recruit staff as needed and onboard new employees
  • Allocate tasks to staff members to ensure that timelines are met


  • Develop, build, and maintain productive relationships with course planning committees
  • Develop, build, and maintain effective relationships with stakeholders internal to University /Faculty/Unit and external with health and education organizations
  • Work closely with Department/Area administration and members of the Faculty/Business Unit required for vital decision-making and budget preparation for courses and programs with internal and external financial contributions
  • Confer with appropriate leaders and stakeholders as necessary to resolve budget issues in a timely manner


  • Perform special projects as assigned by Associate Dean or Director of the Office of CME & PD to support the activities of the office

 Qualifications / Requirements:

  • Masters Degree in Education, or equivalent combination of education, training and experience
  • 3-5 years of managerial experience in an educational environment
  • Managerial experience within a unionized environment is considered an asset
  • Experience in policy, procedure and workflow development with an emphasis on implementation of accreditation standards
  • Experience in curriculum design, implementation and evaluation of continuing professional development activities
  • Experience in facilitating the development of accredited CME courses and program is an asset
  • Experience working with physicians and other health care professionals is an asset
  • Experience in recruitment, performance evaluation, and if necessary discipline and/or termination
  • Experience in setting performance objectives for teams and working with complex processes
  • Developed competencies in strategic thinking, creativity and innovation, focusing on client needs, teamwork, leadership, decision-making, planning, organizing and problem solving
  • Ability to act decisively, to exercise a high-degree of initiative and judgment
  • Proven ability in designing and innovating programming solutions
  • Excellent oral and written communication skills to draft clear, concise correspondence, as well as to respond to enquiries with tact, confidentiality and discretion
  • Excellent computer skills, proficiency with Microsoft Office (Word, Outlook, Excel, PowerPoint)
  • Proven track record of working effectively with internal and external contacts at all levels
  • Open to learning and development, and be willing to accept new challenges and assignments

Application Deadline:  May 27, 2018

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

Additional Information

This position is classified in the Management Career Band, Level 1 of the Management and Professional Staff Career Framework. 

To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our Management and Staff Careers website. For more information about the Cumming School of Medicine visit Careers in the Cumming School of Medicine.

About the University of Calgary

The University of Calgary is Canada’s leading next-generation university – a living, growing and youthful institution that embraces change and opportunity with a can-do attitude. Located in the nation’s most enterprising city, the university is making tremendous progress on its Eyes High journey to be recognized as one of Canada’s top five research universities, grounded in innovative learning and teaching and fully integrated with the community it both serves and leads. The University of Calgary inspires and supports discovery, creativity and innovation across all disciplines. For more information, visit

The University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their professional success while they are here. We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.


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