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Student Recruitment Advisor(s), National, Student & Enrolment Services

Job ID: 12917

Updated: May 18, 2017

Location: Main Campus

Position Overview

The Department of Recruitment in the Student & Enrolment Services is currently seeking three (3) Full-time Regular Student Recruitment Advisor(s), National.

Reporting to the Manager of Recruitment, the Student Recruitment Advisor, National, is accountable for recruitment of undergraduate students to the University of Calgary. This involves performing outreach activities throughout Canada (and possibly internationally) as well as providing one-on-one general and admission and career related advice to prospective students. This position involves representing the University of Calgary at career events in high schools and other venues, providing information on the admissions and registration processes as well as programs and services offered at the University.

This position involves the territorial management of relationships between the University of Calgary and prospective students, parents, high school and college administrators and other community stakeholders. The Student Recruitment Advisor, National, supports this by attending special events and assists in the delivery of special programs (i.e., that support the recruitment and retention of students to the University of Calgary). This position requires considerable flexibility, self-motivation that yields results in a timely manner, sound judgment, exceptional communication skills, the ability to work irregular hours on weekdays and weekends and perform extensive overnight travel, ability to work independently as well as part of a team.

The Student Recruitment Advisor is a demanding high energy, high profile, public relations role, and requires exceptional public speaking skills as well as dealing with the campus community and the public in a calm, tactful, efficient and effective manner that projects a polished, professional and helpful image. In addition, this position is a highly skilled service role that demands exceptional customer service and advising skills and a strong student-focused orientation.

 

Position Description

Summary of Key Responsibilities (job functions include but are not limited to):

Student Recruitment

  • Presentations to varied audiences
  • Informational services to provide admission and related career related advice prospective students and families
  • May provide pre-screening of application credentials to facilitate the application and admission process
  • By working with the other members of the Recruitment and Admissions team and other university units, identify innovative ways of bringing information to its stakeholders in an efficient and effective manner
  • Recruitment goals and objectives are met or exceeded.; Detailed Knowledge of the University of Calgary´s programs, services, enrolment policies and procedures is ensured
  • Time is effectively managed to accomplish tasks in a timely fashion
  • Interacts pleasantly and respectfully with co-workers, supervisor, members of the university community, students, and members of the education community
  • Information pertaining to the University of Calgary is communicated in an accurate, timely, and honest manner
  • Prospective students are inspired to consider the University of Calgary as a post-secondary option
  • Representing UCalgary in a professional manner at various outreach events throughout Canada and internationally

Campus Tours

  • Assists in the delivery of campus tours to support the visitor experience including VIP tours, daily tours and group tours
  • Researches campus tour trends across North America to identify best practice and ascertain, evaluate, and/or implement changes to enhance current tour approaches
  • Develops communication strategy to market the tour program to both internal and external audiences
  • Conducts post-tour evaluations and analysis, and recommends and implements program improvements
  • Collaborates with and build strong relationships with UCalgary constituencies including alumni, parents, high schools and community college programs to build a successful campus tour program

Administration

  • Review of applications for processing and to be considered with accuracy and timeliness to ensure applicants are treated fairly and meeting required deadlines
  • Summary reports of trips and activities
  • Prepares recruitment proposals and completes planning documents to further recruitment efforts
  • Responding to e-mails, phone calls and other inquiries from prospective students when required

Qualifications / Requirements:

  • This position requires an undergraduate degree from a recognized/accredited university. A degree from the University of Calgary is preferred
  • Prior experience working in a university environment is preferred
  • Excellent writing, public speaking, and presentation skills; demonstrated abilities in project management; and strength in answering multiple complex enquiries per day
  • Demonstrated experience with event planning and public relations
  • Knowledge of Campus Alberta and the Canadian university system admissions criteria, university programs, and strong familiarity with Canadian and international educational systems
  • Advising/counselling skills
  • Analytical and problem-solving skills, particularly for identifying trends in markets, generating original ideas and innovative solutions, and working effectively in a team environment
  • Experience in effective relationship building
  • Knowledge and sensitivity to cultural issues; tact, diplomacy, and confidentiality are essential requirements
  • Good judgment, initiative, and creative problem solving skills
  • Excellent organizational skills including ability to work independently, meet deadlines, coordinate a number of projects/programs simultaneously in response to changing/conflicting priorities
  • Effective, calm, and energized under pressure of high-volume, fast-paced working environment
  • A valid "Class 5" drivers license (cannot be a graduated license) with proven good driving record (abstract required)
  • A valid Canadian passport
  • A criminal record check will be required as a condition of employment
  • This position requires the incumbent to travel within Canada for extended periods of time with minimal or no direct supervision
  • Ability to quickly adapt to new technology programs
  • Experience working with Microsoft Office applications, an electronic document management system, a Student Information System (PeopleSoft preferred)
  • Willing to be cross-trained and to assist other departments across the Office of the Registrar
  • Ability to lift and carry boxes with a weight of 20-25 pounds
  • Ability to work in a confidential setting and demonstrate good judgment in dealing with sensitive or problematic situations

Application Deadline:  June 1, 2017

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

 

Additional Information

This position is part of the AUPE bargaining unit, and falls under the Specialist Advisor Job Family, Phase II.

To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our Management and Staff Careers website

 

About the University of Calgary

The University of Calgary is Canada’s leading next-generation university – a living, growing and youthful institution that embraces change and opportunity with a can-do attitude. Located in the nation’s most enterprising city, the university is making tremendous progress on its Eyes High journey to be recognized as one of Canada’s top five research universities, grounded in innovative learning and teaching and fully integrated with the community it both serves and leads. The University of Calgary inspires and supports discovery, creativity and innovation across all disciplines. For more information, visit ucalgary.ca.

The University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their professional success while they are here. We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.

 

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