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Learning Commons Night Assistant (Sessional Full-time), LCR Learning, Libraries & Cultural Resources

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Job ID: 13623

Updated: August 18, 2017

Location: Main Campus

Position Overview

The LCR Learning in the Libraries & Cultural Resources is currently seeking a Full-time Sessional Learning Commons Night Assistant (Midnight to 8 am).

Reporting to the Manager, Learning Commons, this position is 1/2 of a two-person team that works nights in a 24 hour, two floor, facility open to the public. This position is responsible for building security, client safety and the provision of basic client services including information and technology assistance. There are occasional periods of high stress when dealing with difficult situations and/or clients. At such times the incumbent has the backup of campus security. There is no direct supervision thus requiring that the person in this position work well unsupervised, using sound judgement in decision making and in communicating appropriately.

Position Description

Summary of Key Responsibilities (job functions include but are not limited to):

  • Provide security for Learning Commons facility and communicates problems to campus security officers and/or supervisors as necessary
  • Ensure that appropriate measures are taken to protect the security of users, staff and equipment
  • Assist students with basic equipment problems with printers, wireless access and use of scanners
  • Assist students with basic questions on the use of all web browsers, MS Office, and the library web page
  • Ensure users are complying with library and Learning Commons policies
  • Provide access assistance to disabled users, as requested
  • As a member of the Learning Commons team, works with others to complete special assignments as appropriate

Qualifications / Requirements:

  • Require the ability to defuse difficult situations independently and effectively
  • Require strong communication and public service skills
  • Knowledge of the basic functionality of all web browsers, MS Office, and the library web page
  • Able to complete troubleshooting for technology including PCs, Mac computers and operating systems, printing, scanners, laptop support and support for USB connected devices

Application Deadline:  August 17, 2017

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

Additional Information

This position is part of the AUPE bargaining unit, and falls under the Operational / Administrative Job Family, Phase I.

To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our Management and Staff Careers website.

About the University of Calgary

The University of Calgary is Canada’s leading next-generation university – a living, growing and youthful institution that embraces change and opportunity with a can-do attitude. Located in the nation’s most enterprising city, the university is making tremendous progress on its Eyes High journey to be recognized as one of Canada’s top five research universities, grounded in innovative learning and teaching and fully integrated with the community it both serves and leads. The University of Calgary inspires and supports discovery, creativity and innovation across all disciplines. For more information, visit ucalgary.ca.

The University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their professional success while they are here. We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.

 

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