Manager, Facilities and Community, Hunter Hub for Entrepreneurial Thinking

Position Overview

The Hunter Hub for Entrepreneurial Thinking invites applications for a Manager, Facilities and Community. This Full-time Fixed Term position is for approximately 5 years (based on length of grant funding), with the possibility of extension.

Created with a transformational gift from the Hunter Family Foundation in 2017, the Hunter Hub for Entrepreneurial Thinking is UCalgary's community innovation hub that transforms lives and economies through fostering entrepreneurial thinking in students, faculty and the community. Our mission is to create and support game-changing innovators and accelerate their ideas from conception to impact. Located in the Vice-President Research portfolio, the Hunter Hub contributes directly to the University of Calgary's strategic vision to be the most entrepreneurial university in Canada.

Reporting to the Executive Director of the Hunter Hub and working collaboratively with organizations internal and external to the university, the Facilities and Community Manager is accountable for the space operations management of the Hunter Hub including event management of the Collision Space and membership management of the Innovation Sandbox and associated amenities. The Facilities and Community Manager supports the Hunter Hub's strategy to build the innovation community across campus and activate the Hunter Hub's new permanent home in the Hunter Student Commons to its greatest potential.

The Facilities and Community Manager will build operational policies, procedures, membership and partnership agreements, community programs and initiatives at the Hunter Hub to ensure their successful implementation in the Hunter Hub and continually make improvements where needed. This position is accountable for the performance and results of a team of direct reports, and is responsible for all recruitment, development, and performance management of the facilities team. As a key public-facing ambassador for the Hunter Hub, the incumbent will be an expert in the innovation community at UCalgary, and integral to developing both internal and external relationships in support of the Hunter Hub and the University''s overall entrepreneurial thinking and innovation initiatives.

Position Description

Summary of Key Responsibilities (job functions include but are not limited to):

• Responsible for the smooth operations and friendly and innovative aesthetic and culture of the Hunter Hub space; Identifies, recommends, and helps to implement development of and/or changes to space and event processes and practices to ensure smooth, efficient, and effective operations.
• Managing space bookings from, and communications with, university and external partners and ensuring that all space booking clients are well-supported.
• Responsible for general office management and space duties, including maintaining a calendar of key internal and external event bookings; ordering and maintaining office equipment and event supplies; tracking inventories; working with the University's Facilities teams as needed; and providing other space assistance to the team when required.
• Responsible for supporting the Hunter Hub programming teams for their events in the space including room setup, catering, IT and AV (including Zoom backend), and other operational requirements are met at events.
• Sourcing and working with vendors to provide services to Hunter Hub events as needed.
• Responsible for recruitment, performance management and supervision of a small front-facing facilities team; Manage the quality and delivery of the facilities team members' duties.
• Identify opportunities to be a brand ambassador and lead the facilities team by example by building strong relationships with internal and external networks; Communicate professionally with faculty, staff, administrators across the academic community, and students; respond to requests for information (and take necessary and appropriate action including triaging to appropriate team members).
• Support the marketing and promotional efforts for the Hunter Hub through front line engagement with students, faculty, staff, University leadership and community stakeholders in a personable and professional manner.
• Manage the Innovation Sandbox membership process and community; Organize a calendar of events to support and engage Innovation Sandbox members.
• Responsible for budget forecasting, purchasing, tracking and reporting for facilities.
• Ensure that financial transactions (requisitions and credit card expenses) related to facilities are processed within PeopleSoft in a timely and accurate manner; Process, follow up on, and ensure payment of all requisitions for the Hunter Hub.
• Manage the Hunter Hub's vendor procurement process related to facilities: identify and qualify vendors with project lead, create contracts for procurement, and ensure smooth delivery of all agreed deliverables and activities.

Qualifications / Requirements:

• Must hold an undergraduate degree, preferably in business.
• Minimum of 7 years of progressive experience, knowledge and skills in operations (facilities/space management), events, and associated financial management. Demonstrated experience managing budgets and ensuring fiscal responsibility.
• Demonstrated experience in management of cross-functional teams and direct reports including supervision of front-life staff and event teams. Experience in an entrepreneurial environment is an asset.
• Demonstrated project planning skills and superior organizational, analytical, administrative, financial, operational and problem-solving skills required in order to deal effectively with complex tasks and multiple priorities and stakeholders.
• Exceptional communication skills; Demonstrated experience in developing collaborative relationships with both internal and external stakeholders. Experience with cross-faculty initiatives, and/or partnerships in an academic environment is an advantage.
• Experience coordinating large events with multiple diverse parties, including experience with events planning teams, marketing and communications teams, diverse venues and audiences, is an asset.
• Knowledge and understanding of University plans and policies, as well as structure, governance, and decision-making processes is an asset. Understanding of human resource management and supervisory experience is required.
• Proactive and energetic self-starter dedicated to superior client service and operations; able to successfully manage multiple competing priorities with minimal supervision and direction and deliver high quality results on time; strives to exceed the needs of all stakeholders and partners.
• Excellent computer skills in Microsoft Office are required. Experience with University core business systems (Peoplesoft, eFIN, enterprise reporting, etc.) an asset.

Application Deadline:  February 20, 2023

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

Additional Information

This position is classified in the Management Career Band, Level 1 of the Management and Professional Staff Career Framework. Management and Professional Staff (MaPS) Positions are currently under review as part of the Alberta Labour Relations Board exclusion review process. Visit the HR website for more information.

To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our Management and Staff Careers website.

The University strongly recommends all faculty and staff are fully vaccinated against COVID-19.

About the University of Calgary

The University of Calgary is Canada’s leading next-generation university – a living, growing and youthful institution that embraces change and opportunity with a can-do attitude. Located in the nation’s most enterprising city, the university is making tremendous progress on its Eyes High journey to be recognized as one of Canada’s top five research universities, grounded in innovative learning and teaching and fully integrated with the community it both serves and leads. The University of Calgary inspires and supports discovery, creativity and innovation across all disciplines. For more information, visit ucalgary.ca.

The University of Calgary has launched an institution-wide Indigenous Strategy in line with the foundational goals of Eyes High, committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the Office of Equity, Diversity and Inclusion ([email protected]) and requests for accommodations can be sent to Human Resources ([email protected]).

We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.