Analyst, Total Rewards (Group Benefits), Human Resources

Position Overview

Total Rewards within Human Resources is currently seeking a Full-time Regular Analyst, Total Rewards (Group Benefits).

Total Rewards at the University of Calgary supports the attraction, motivation, and retention of staff.  Key elements include compensation, group benefits, pension, and recognition.  The Analyst role provides specialized technical, analytical, and consultative support for the delivery of programs and practices in each of the key Total Reward elements which in turn results in optimal staff engagement.

As a member of the Total Rewards team, this position will report to the Manager, Compensation and Recognition and is required to work closely with other members of the Total Rewards team.  This position will serve as the subject matter expert in the interpretation, communication, and education of the various comprehensive Total Rewards programs and practices for all University staff groups, with a focus on group benefits. The Analyst is responsible for providing superior day to day client service relating to benefit programs with a strong focus on educating managers and staff.

Additional duties will include other Total Rewards related functions such preparing job evaluations, supporting the development of recognition programs, developing various reports, conducting data analyses, and developing and distributing various communication tools and resources.  This includes involvement in special project based work in any of the Total Rewards disciplines.

Position Description

Summary of Key Responsibilities (job functions include but are not limited to):

• Provide timely and credible expert advice, education and support to the Human Resources team, managers and staff on related Total Rewards programs and practices.
• Maintain consistency in business practices and the interpretation of guidelines, policies and collective agreements.
• Responsible for supporting members of all staff groups on benefit programs including: explaining coverage, determining eligibility, coordinating Flexible Spending Account allocations, tracking tuition support eligibility, and resolving claim inquiries.
• Liaise with third-party providers/administrators, insurers, auditors, and internal departments on various matters, including, but not limited to: system and data issues, benefit and liability issues, benefit renewal processes, and plan experience.
• Responsible for developing, coordinating, and delivering various communications, and maintaining important electronic records of benefits and compensation information.
• Assists in solving  disputes through effective relationship building, investigation, decision making, influencing and negotiating with Human Resources Advisors/Partners and managers.
• Acts as a University representative at stakeholder/user group meetings, committees, and special project task forces.
• Manages complex and sensitive situations such as death in service claims.
• Complete surveys to benchmark and analyze competitiveness, identify emerging trends and best practices, and report on findings of specific Total Rewards components.
• Works with data from information systems (e.g. PeopleSoft) and external sources to support cost benefit analysis, impact and scenario analysis, and production of statistical reports, summaries and briefs.
• In conjunction with the manager, develop and maintain metrics or key performance indicators for regular reporting.
• Support the Total Rewards compensation function, including conducting job evaluations, job reviews, job requests and salary administration.

Qualifications / Requirements:

• University degree in Business Administration or a related field, and 3 - 5 years of recent, related Human Resource and group benefits professional experience.
• Certified Employee Benefits Specialist (CEBS), Canadian Human Resources Professional (CHRP), or other relevant certification considered an asset.
• An equivalent combination of education, training, and experience may be considered.
• Comprehensive knowledge of group benefit and pension plans, compensation plans/systems, recognition and appreciation programs; preferably in a unionized, public service environment.
• Knowledge of contract/plan text language, legal regulations and compliance issues, finance, tax and accounting principles as they relate to benefits, pension, and compensation considered an asset.
• Ability to research, collect and interpret data for the purpose of developing effective and meaningful programs, including strategic thinking in contributing to the design of operational changes.
• Ability to achieve results and successfully manage multiple competing priorities with minimal supervision and pressure to meet deadlines.
• Strong analytical skills, attention to detail, and strong interpersonal skills, including displaying sound judgment, collaboration, tact and diplomacy in interactions with various internal and external stakeholders.
• A positive attitude and a demonstrated ability to be a collaborative team member with a service delivery focus.
• Advanced proficiency with Microsoft Office applications (Word, Excel, Power Point).
• Experience with Human Resources Information Systems (i.e. PeopleSoft) an asset.
• Ability to communicate effectively, both written and verbal.

Application Deadline:  February 20, 2023

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

Additional Information

This position is classified in the Professional Career Band, Level 2 of the Management and Professional Staff Career Framework. Management and Professional Staff (MaPS) Positions are currently under review as part of the Alberta Labour Relations Board exclusion review process. Visit the HR website for more information.

To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our Management and Staff Careers website.

The University strongly recommends all faculty and staff are fully vaccinated against COVID-19.

About the University of Calgary

The University of Calgary is Canada’s leading next-generation university – a living, growing and youthful institution that embraces change and opportunity with a can-do attitude. Located in the nation’s most enterprising city, the university is making tremendous progress on its Eyes High journey to be recognized as one of Canada’s top five research universities, grounded in innovative learning and teaching and fully integrated with the community it both serves and leads. The University of Calgary inspires and supports discovery, creativity and innovation across all disciplines. For more information, visit ucalgary.ca.

The University of Calgary has launched an institution-wide Indigenous Strategy in line with the foundational goals of Eyes High, committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the Office of Equity, Diversity and Inclusion ([email protected]) and requests for accommodations can be sent to Human Resources ([email protected]).

We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.