DVM Program Analyst, Faculty of Veterinary Medicine

Position Overview

The Faculty of Veterinary Medicine is currently seeking a Full-time Regular DVM Program Analyst.

Reporting to the Manager, DVM Program Administration (Manager) in the Faculty of Veterinary Medicine (UCVM), this position plays a key role in supporting and advising faculty and staff on multiple systems, processes and projects related to the DVM Program, including evaluations, surveys, outcomes reporting, timetabling, D2L, curriculum management, etc. The DVM Program Analyst leads the development and support of new and existing technology applications related to the DVM program, and acts as the first point of contact for users, to provide support and troubleshoot any issues that arise.

The incumbent must be able to work independently and establish priorities to successfully complete multiple projects, while staying in close communication with other DVM Program Office team members. There is significant complexity associated with developing advisor-level expertise in all DVM program software applications and excellent problem-solving skills are required to provide support to users at all levels. The incumbent must be a strategic, big picture thinker, with the ability to also pay attention to the details. The ability to work with many different people and personalities, as well as strong communication skills are essential to liaise with faculty members (70+) and staff.

This is a full-time position. Hours expected are Monday through Friday, 35 hours per week, with some flexibility expected in the scheduling of those hours to accommodate faculty schedules if necessary. There will be periods of intense activity with deadlines. There will be occasional evening/weekend events and a need to accommodate the schedules of others to meet people whenever it best suits them to complete the required tasks.

The position will be based at Foothills campus but will require occasional travel to Spy Hill campus and possibly main campus when needed. Access to reliable transportation is essential since faculty members are based at both campuses.

Position Description

Summary of Key Responsibilities (job functions include but are not limited to):

• DVM Program Coordination:
  • Assists with the coordination of the DVM Program including tracking course coordinators, instructors, and syllabi
  • Leads the creation and maintenance of the4th year rotation lotteries and schedules, evaluation forms and assessments, grade sheets, reports and forms
  • Directs PeopleSoft course scheduling
  • Leads course timetabling, including implementing timetable changes throughout the year
  • Creates D2L courses at the beginning of each semester including bulk enrollments of students and instructors
  • Coordinates the course/instructor evaluation process, student outcomes surveys, and other related activities; organizes and schedules course and instructor evaluations in One45; analyzes data and produces reports as required
  • Exports data, and provides analysis and documentation for accreditation and curriculum review purposes
  • Assists with the admissions process as needed
• Software Implementation & Support:
  • Liaises directly with application providers for the following technologies: D2L, PeopleSoft, One45, Zoom, YuJa, LibCal, Remark, Scheduling Studio, Coursetune, Qualtrics, and others as required
  • Solves problems, provides solutions, evaluates risk, and makes decisions related to all the above technologies
  • Leads the configuration, implementation and maintenance of software according to the specific needs of UCVM
  • Attends training and keeps up-to-date with technology used by the DVM Program office
  • Investigates, recommends and implements new technologies to improve efficiencies in the DVM program
  • Develops, documents and communicates changes in processes or procedures for related to applications
• Curriculum Mapping:
  • Coordinates the ongoing review and revision of a comprehensive program map/overview that details course content, objectives, outcomes and assessment practices and addresses strengths, weaknesses and gaps
  • Works with others to support data entry into the curriculum software, providing advice and expertise on the use of the curriculum management software
  • Provides training and ongoing support for faculty members to use the curriculum software to retrieve program and course information
• Other:
  • As a member of the DVM Program Office team, assists with other duties and initiatives as required to support the effective functioning of the office
  • Shares information and contributes to cross training of other team members to ensure all essential duties can be backfilled when required

Qualifications / Requirements:

• An undergraduate degree or diploma is essential
• Demonstrated aptitude for and 1-2 years of experience in supporting front-end implementation and maintenance of software applications, user support as well as creating and delivering effective user training are required
• Demonstrated ability to quickly develop expertise in a software application, solve issues and liaise with technical support is required
• Proven ability to summarize large amounts of qualitative and quantitative data, build and interpret pivot tables is required
• Proven ability to transform and reorganize large volumes of data quickly and accurately is required
• Must have proven ability as a strategic, big picture thinker and problem solver
• Must have proven ability to work independently, effectively manage multiple projects and meet deadlines
• Demonstrated high degree of accuracy and attention to detail is required
• Must have proven ability to work in a team environment including excellent communication skills, ability to work with a broad range of personalities, and willingness to support other team members with a variety of tasks
• Must have expert knowledge of Microsoft Office Products (Word, Excel, PowerPoint), including expert knowledge of Excel
• Excellent knowledge of D2L, One45, Coursetune (or similar software), and other software related to delivery of academic programs (scheduling, evaluation, marking, etc.) is required
• Access to reliable transportation is essential since UCVM is based at Foothills and Spy Hill campuses

Application Deadline:  February 20, 2023

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

Additional Information

This position is part of the AUPE bargaining unit, and falls under the Specialist/Advisor Job Family, Phase II.

To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our Management and Staff Careers website. For more information visit Careers in the Faculty of Veterinary Medicine.

The University strongly recommends all faculty and staff are fully vaccinated against COVID-19.

About the University of Calgary

The University of Calgary is Canada’s leading next-generation university – a living, growing and youthful institution that embraces change and opportunity with a can-do attitude. Located in the nation’s most enterprising city, the university is making tremendous progress on its Eyes High journey to be recognized as one of Canada’s top five research universities, grounded in innovative learning and teaching and fully integrated with the community it both serves and leads. The University of Calgary inspires and supports discovery, creativity and innovation across all disciplines. For more information, visit ucalgary.ca.

The University of Calgary has launched an institution-wide Indigenous Strategy in line with the foundational goals of Eyes High, committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the Office of Equity, Diversity and Inclusion ([email protected]) and requests for accommodations can be sent to Human Resources ([email protected]).

We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.