Student Recruitment Advisor, Student and Enrolment Services

Position Overview

Student and Enrolment Services is currently seeking two (2) Full-time Limited Term Student Recruitment Advisors with expected end date Dec 31, 2023

The University of Calgary student recruitment team is committed to attracting top quality candidates to the institution by utilizing creative and compassionate methods to meet, listen to, inform, and advocate for prospective students from diverse backgrounds. Working within institutional policies and goals, student recruiters provide clear advice about how to choose, apply for, accept, and enhance best-fit academic programs, as well as empowering inadmissible applicants to create suitable academic pathways to actualize their goals.

Reporting to the Coordinator, National Recruitment the Student Recruitment Advisor, connects (in-person or digitally) to prospective undergraduate students to showcase the University of Calgary and assists in recruitment efforts. This involves performing outreach activities throughout Canada, as well as providing general information on admission, programs, student experience and student services to prospective students. This position represents the University of Calgary at high schools and other venues in Canada, and is typically organized regionally. This role provides support to prospective students, parents, high school counsellors and other community stakeholders.
 

Position Description

Summary of Key Responsibilities (job functions include but are not limited to):

• Recruits qualified undergraduate applicants to the University from Canadian markets using various tactics such as personal visits, presentations, one-on-one meetings, telephone, correspondence, volunteers and electronic media
• Responsible for providing up-to-date, accurate information about the University and its programs in order to actively promote and market those programs to prospective applicants.
• Provides advice to prospective students and their families on the Canadian educational system(s), University of Calgary programs, admissions criteria, requirements and processes
• May provide pre-screening of application credentials to facilitate the application and admission process. Implements, and conducts varied on- and off-campus informational/promotional sessions for prospective applicants
• Travels extensively to regions within Canada to deliver information via presentations and brochures about the University to prospective students and their families
• Working with the other members of the Recruitment and Admissions team and other university units, identify innovative ways of bringing information to its stakeholders in an efficient and effective manner
• The Student Recruitment Advisor will work closely with the Student Recruitment Specialists, including gaining mentorship and coaching on specialized areas for recruitment and navigating complex situations as they arise
• There is a high degree of risk associated with recruitment travel and therefore a high degree of personal responsibility and accountability associated with this role

Qualifications / Requirements:

• This position requires an undergraduate degree from a recognized/accredited university. A degree from the University of Calgary is preferred
• Demonstrate excellent writing, public speaking, and presentation skills; demonstrated abilities in project management; and strength in answering multiple complex enquiries per day
• Advising/counselling skills are an asset
• Ability to work in a confidential setting and demonstrate good judgment in dealing with sensitive or problematic situations
• Analytical and problem-solving skills, , and working effectively in a team environment
• Experience in effective relationship building
• Knowledge and sensitivity to cultural issues; tact, diplomacy, and confidentiality are essential requirements
• Good judgment, initiative, and creative problem solving skills
• Excellent organizational skills including ability to work independently, meet deadlines, coordinate a number of projects/programs simultaneously in response to changing/conflicting priorities
• Effective, calm, and energized under pressure of high-volume, fast-paced working environment
• A valid "Class 5" drivers license (cannot be a graduated license) with proven good driving record (abstract required)
• A criminal record check will be required as a condition of employment
• This position requires the incumbent to travel within Canada for extended periods of time with minimal or no direct supervision
• Ability to quickly adapt to new technology programs
• Experience working with Microsoft Office applications, an electronic document management system, a Student Information System (PeopleSoft preferred)
• Willing to be cross-trained and to assist other departments across the Office of the Registrar
• Ability to lift and carry boxes with a weight of 20-25 pounds
• Ability to work in a confidential setting and demonstrate good judgment in dealing with sensitive or problematic situations

Application Deadline:  February 22nd, 2023

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

Additional Information

This position is part of the AUPE bargaining unit, and falls under the Specialist / Advisor Job Family, Phase 1.

To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our Management and Staff Careers website. 

The University strongly recommends all faculty and staff are fully vaccinated against COVID-19.

About the University of Calgary

The University of Calgary is Canada’s leading next-generation university – a living, growing and youthful institution that embraces change and opportunity with a can-do attitude. Located in the nation’s most enterprising city, the university is making tremendous progress on its Eyes High journey to be recognized as one of Canada’s top five research universities, grounded in innovative learning and teaching and fully integrated with the community it both serves and leads. The University of Calgary inspires and supports discovery, creativity and innovation across all disciplines. For more information, visit ucalgary.ca.

The University of Calgary has launched an institution-wide Indigenous Strategy in line with the foundational goals of Eyes High, committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the Office of Equity, Diversity and Inclusion ([email protected]) and requests for accommodations can be sent to Human Resources ([email protected]).

We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.