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Specialist, Accounts Receivable/Accounts Payable, Financial Operations

Job ID: 32285
Location: Main Campus
Updated July 08, 2024

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We would like to take this opportunity to acknowledge the traditional territories of the people of the Treaty 7 region in Southern Alberta.
The City of Calgary is also home to Métis Nation of Alberta, Districts 5 and 6.


Financial Operations within Finance is currently seeking a Full-time Regular Specialist, Accounts Receivable/Accounts Payable.

Reporting to the Supervisor, Accounts Receivable, the Specialist, AR/AP provides financial administrative support to Financial Operations and departmental programs and activities within Students Receivable and Accounts Payable. This position is responsible for supporting transactional and administrative business while upholding university and departmental regulation, policy, compliance, and service standards.

This position requires an understanding of university processes as well as an understanding of the Financial Operations portfolio and commitments.  This role requires collaboration with staff and stakeholders campus wide.  The demands and work volume associated with this position can be significant, particularly during peak periods occurring throughout the year.

Summary of Key Responsibilities (job functions include but are not limited to):

  •  Provides administrative support to Accounts Receivable including coordinating meetings,  document management, mail distribution and general administrative assistance.
  • Triage and action administrative requests incoming to accounts receivable and student receivables. 
  • Download and process daily deposits to PeopleSoft. Follow up on any discrepancies. 
  • Action student service requests (SRQ) in PeopleSoft to transfer credit funds between Academic-to-Residence UCalgary Accounts. Triage requests to Residence Services for processing of Residence-to-Academic transfer requests. Respond to students on the status of their request and close the SRQ. 
  • Action student and external ServiceNow finance requests for sponsor payments and new student inquiries.
  • Calculate and post adjusted late fees on student accounts at the request of the Registrar¿s Office.
  • Support third-party payment and invoicing processes including outreach to stakeholders to communicate preferred payment options.
  • Responsible for processing Accounts Payable incoming mail.
  • Ensure compliant invoices are processed into PeopleSoft, and non-compliant invoices are rejected and returned for corrections.

Qualifications / Requirements:

  • A minimum two-year post-secondary credential (certificate, diploma, degree) in business administration, office administration, accounting/finance, or a related area.    
  • A minimum of 5 years¿ experience in an office administrator position. 
  • Experience in a post-secondary administrative role is an asset. 
  • Experience with accounts payable or accounts receivable tasks is preferred. 
  • Experience working in a high traffic / high volume environment with constant inquiries and interruptions.
  • Demonstrated organizational and time management skills together with proficient written and verbal communication skills. 
  • Experience with the initiation and implementation of process improvements for administrative activities.
  • Ability to be flexible and manage a heavy workload and stress during peak periods. 
  • The ability to work under minimal supervision, exercising discretion in decision making is required. 
  • Highly proficient with Microsoft Excel, possessing the ability to use spreadsheets, tables, pivot tables, vlookup calculations at an intermediate level is required. 
  • Intermediate to advanced working knowledge of Microsoft Office, MS Outlook e-mail, Internet and web-based applications.
  • Experience with PeopleSoft (Student Administration, Finance & Supply Chain, Human Resources) is an asset.

Application Deadline:  July 22, 2024

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

This position is part of the AUPE bargaining unit, and falls under the Specialist/Advisor Job Family, Phase 2.

For a listing of all management and staff opportunities at the University of Calgary, view our Management and Staff Careers website

About the University of Calgary

UCalgary is Canada¿s entrepreneurial university, located in Canada¿s most enterprising city. It is a top research university and one of the highest-ranked universities of its age. Founded in 1966, its 36,000 students experience an innovative learning environment, made rich by research, hands-on experiences and entrepreneurial thinking. It is Canada¿s leader in the creation of start-ups. Start something today at the University of Calgary. For more information, visit

The University of Calgary has launched an institution-wide Indigenous Strategy committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the Office of Equity, Diversity and Inclusion ([email protected]) and requests for accommodations can be sent to Human Resources ([email protected]).

Do you have most but not all the qualifications? Research show that women, racialized and visible minorities, and persons with disabilities are less likely to apply for jobs unless they meet every single qualification. At UCalgary we are committed to achieving equitable, diverse, inclusive and accessible employment practices and workplaces and encourage you to apply if you believe you are right for this role. 

We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.