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Program Operations Advisor, Community Rehabilitation and Disability Studies

Job ID: 32440
Location: Foothills Campus
Updated September 09, 2024

This job posting is no longer active.

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We would like to take this opportunity to acknowledge the traditional territories of the people of the Treaty 7 region in Southern Alberta.
The City of Calgary is also home to Métis Nation of Alberta, Districts 5 and 6.

Description

The Department of Community Rehabilitation and Disability Studies in the Cumming School of Medicine invites applications for a Program Operations Advisor. This Part-time Fixed Term position is for approximately 2 years (based on length of grant funding), with the possibility of extension.

Reporting to the Associate Dean, Undergraduate Health & Science Education (UHSE), the Program Operations Advisor works closely with the Student Advisor and Program Directors to support undergraduate student administration and affairs in the Bachelor of Community Rehabilitation (BCR) program.

The Program Operations Advisor works within University and program policies, guidelines and procedures, and will be required to exercise judgment and decision-making around interpretations and applications of these, which can have major impacts on both student and program success. The Program Operations Advisor also demonstrates a commitment to undergraduate education and contributes to a positive and inclusive learning and work environment.
 

The successful candidate must have the ability to work under pressure in with multiple and simultaneous deadlines, shifting priorities and a high volume of work. Occasional overtime may be required during peak work periods.

Summary of Key Responsibilities (job functions include but are not limited to):

  • Program Operations Support:
    • Collaborates with the Student Advisor, program director(s), and the Associate Dean (UHSE) on all aspects of student affairs, from registration to convocation, for the BCR program
    • Collaborates with the Student Advisor to provide accurate and comprehensive program advice related to student affairs to students, community, faculty, and other university staff
    • Handles timetabling, exam scheduling, and grades including advisory support to faculty instructors regarding course coordination and grade submissions
    • Contributes to the planning, organization, and implementation of program and recruitment events
    • Collaborates with the Student Advisor to recommend and initiate change to improve the student administration operations for the BCR program
    • Supports exams, course evaluations and grade submissions and changes during peak periods
    • Keeps Associate Dean (UHSE), program director(s), and Student Advisor informed of critical information related to student affairs that may impact the program's decision making process
    • Liaises with various faculties and units across the university to facilitate implementation of student administration and business processes
  • Reporting and Administrative Support: 
    • Maintains reports and data queries utilizing report building tools such as PeopleSoft Query, and PowerBI and presents information in a clear and cohesive manner
    • Supports the Student Advisor and the Associate Dean (UHSE) in making decisions related to undergraduate course management by pulling data from reporting systems and providing analysis
    • Facilitates communications between BCR students and the Immunization Specialist at the Cumming School of Medicine
    • Works with the Associate Dean (UHSE) to design, collect and provide administrative review of course outlines

Qualifications / Requirements:

  • A four-year undergraduate bachelor's degree is required
  • Minimum three years of experience in student or program administration, with experience in student or program advising in a university setting
  • Demonstrated report preparation expertise and data analysis
  • Experience working in a dynamic team with proven personal effectiveness and productivity and high attention to detail
  • Strong interpersonal and communications skills
  • Strong organizational, analytical, and problem-solving skills with a high attention to detail
  • Ability to be resourceful, to think critically and creatively under pressure while exercising good judgment and discretion
  • Advanced computer skills including MS Office Suite (including Word, Outlook, PowerPoint, and a high level of expertise in Excel)
  • Experience with Banner or PeopleSoft (Student Administration), SharePoint, PowerBI and Qualtrics
  • Ability to interpret policies, procedures and regulations
  • Knowledge of university policies and procedures associated with student administration and affairs
  • Knowledge of the Freedom of Information and Protection of Privacy Act
  • Ability to build relationships to accomplish goals with diverse groups within and outside the Cumming School of Medicine

Application Deadline:  August 16, 2024

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

This position is part of the AUPE bargaining unit, and falls under the Specialist/Advisor Job Family, Phase 2.

For a listing of all management and staff opportunities at the University of Calgary, view our Management and Staff Careers website

About the University of Calgary

UCalgary is Canada's entrepreneurial university, located in Canada's most enterprising city. It is a top research university and one of the highest-ranked universities of its age. Founded in 1966, its 36,000 students experience an innovative learning environment, made rich by research, hands-on experiences and entrepreneurial thinking. It is Canada's leader in the creation of start-ups. Start something today at the University of Calgary. For more information, visit ucalgary.ca.

The University of Calgary has launched an institution-wide Indigenous Strategy committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the Office of Equity, Diversity and Inclusion ([email protected]) and requests for accommodations can be sent to Human Resources ([email protected]).

Do you have most but not all the qualifications? Research show that women, racialized and visible minorities, and persons with disabilities are less likely to apply for jobs unless they meet every single qualification. At UCalgary we are committed to achieving equitable, diverse, inclusive and accessible employment practices and workplaces and encourage you to apply if you believe you are right for this role. 

We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.

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