Residence Life Coordinator, Ancillary Services

Description

Residence Experience within Ancillary Services is currently seeking a Full-time Regular Residence Life Coordinator.

The Residence Life Coordinator (RLC) reports to the Manager, Residence Life. The primary purpose of the Residence Life Coordinator (RLC) position is to plan, implement and critically analyze the Residence Education components of Residence Services' operations. In particular, the RLC supports student success by fostering healthy and engaging student communities, connecting students with various resources and the broader campus, and holding accountable students who disrupt or undermine those efforts. Due to the nature of Residence Education operations, some early morning, late evening, overnight, weekend and holiday work is required. Workloads are heavier at peak periods, especially mid-March through mid-April and mid-August through mid-September. This role has the option to live on campus. If the successful candidate chooses to live on campus, this would be provided as a taxable benefit

Summary of Key Responsibilities (job functions include but are not limited to):

• Recruit, select, train, and supervise a team of Community Advisors (CAs) and Senior Community Advisor(s).
• Attend and participate in regular departmental meetings. (CA meetings, Residence Students, Association meetings, staff meetings)
• Participate in campus and residence committees that affect Residence students.
• Uphold the Residence Community Standards.
• Aid in and oversee the development and presentation of programs for student and community development.
• Attend all emergency calls and make appropriate calls for assistance as needed.
• Administer community evaluations to determine student needs and concerns.
• Maintain regular office hours.
• Work with individual students to resolve conflict and address concerns.
• Perform administrative duties as directed to support the Housing Services and Residence Education Team.
   

Qualifications / Requirements:

• Undergraduate degree required, with a concentration in a related field strongly preferred; a combination of education and experience may be considered.
• At least two years of experience as a resident advisor / community advisor in higher education residence is required.
• At least one year of experience in a senior resident advisor / community advisor in higher education housing is preferred.
• Professional and/or graduate degree in a related field preferred.
• Experience managing conflict, criticism and contentious issues required.
• Experience working in a campus residence environment is required.
• Experience interacting with demanding customers or clients strongly required.
• Experience supporting and/or facilitating student success strongly required.
• Experience responding to emergencies or urgent / distressing situations strongly required.
• Demonstrated experience planning and implementing major initiatives in alignment with broader organizational priorities.
• Demonstrated experience managing objectives that may only be achieved gradually, after revisiting tasks or re-engaging other stakeholders multiple times.
• Demonstrated highly effective verbal, written and cross-cultural communication skills.
• Demonstrated highly effective documentation, organizational and administrative skills.
• Demonstrated highly effective computer skills and an aptitude for quickly adapting to make the best use of new software.
• Demonstrated aptitude for motivating and coaching students from diverse backgrounds.
• A valid Class 5 driver's license (cannot be a graduated license) with proven good driving record (abstract required). 
   

Application Deadline:  December 5, 2024

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

This position is part of the AUPE bargaining unit, and falls under the Specialist/Advisor Job Family, Phase 2.

For a listing of all management and staff opportunities at the University of Calgary, view our Management and Staff Careers website. 

About the University of Calgary

UCalgary is Canada's entrepreneurial university, located in Canada's most enterprising city. It is a top research university and one of the highest-ranked universities of its age. Founded in 1966, its 36,000 students experience an innovative learning environment, made rich by research, hands-on experiences and entrepreneurial thinking. It is Canada's leader in the creation of start-ups. Start something today at the University of Calgary. For more information, visit ucalgary.ca.

The University of Calgary has launched an institution-wide Indigenous Strategy committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the Office of Equity, Diversity and Inclusion ([email protected]) and requests for accommodations can be sent to Human Resources ([email protected]).

Do you have most but not all the qualifications? Research show that women, racialized and visible minorities, and persons with disabilities are less likely to apply for jobs unless they meet every single qualification. At UCalgary we are committed to achieving equitable, diverse, inclusive and accessible employment practices and workplaces and encourage you to apply if you believe you are right for this role. 

We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.