Workplace Conflict Management Instructor, UCalgary Continuing Education

Description

University of Calgary Continuing Education (ContEd) is currently recruiting for one or two instructors (contract (term) position) to teach in the new Workplace Conflict Management program in the 2025-2026 academic year. 

University of Calgary houses one of Canada's largest and most successful Continuing Education departments. It is a multi-disciplinary unit offering diploma, certificate and non-degree programs and courses. ContEd is an academic unit with a mandate to respond to the needs of the community through the design, development and delivery of high-quality lifelong learning opportunities.

Each year, ContEd serves over 20,000 adult learners and offers more than one thousand courses taught by hundreds of instructors¿all experts in their fields. It is expected to fund, through revenue generation, the majority of its operational costs while contributing financially to the university. 

The success of University of Calgary Continuing Education in meeting its business target in a competitive environment is dependent upon effectively serving students and by providing high-quality instruction and programs.

Position Description

Reporting to the Program Manager, instructors are responsible for:

• The design of assigned courses: content development, activities and in-class material based on the provided Course Learning Outcomes and Topics of Instruction.
• Delivery of the content in the assigned date and time.
• Define the learning resources and requirements for the course: Create effective lessons plans, develop content, learning activities, presentations, assignments, evaluations, examinations (where applicable)
• Utilize Desire2Learn (D2L) for all course materials and student communication
• Utilize Zoom to facilitate any synchronous live sessions with activities (where applicable)
• Student Management: communication, evaluation and grading.
• Working and communicating closely to Program Manager and Program Coordinator on teaching contract deliverables. 
• This position is on contract per course section basis. These instructional positions are non-credit teaching appointments and, as such, are contract positions without benefits (other than those required by Employment Standards).

Course Details: 

The instructor will teach courses within the Workplace Conflict Management Certificate Program, focusing on the following courses:

• CFL 110 Foundations of Workplace Conflict Management
• CFL 120 Customer Service Conflict Resolution Strategies

Scope of Responsibilities (high level)

• Create effective lessons plans, develop content, learning activities, presentations, assignments, evaluations.
• Utilize Desire2Learn (D2L) for all course materials and student communication
• Utilize Zoom to facilitate any synchronous live sessions with activities (where applicable)

Qualifications

• Bachelor's or Master¿s degree in organizational behavior, human resources management, business and leadership, or related field is required.
• Experience in Instructional design (designing content for a course, training or presentation) is a plus.
• Previous experience teaching adult learners in both an in-person and online environment is essential; post-secondary teaching experience is preferred.
• Your ability to create a course curriculum, content and materials is highly required and an asset
• Work experience and training related to conflict resolution, coaching, mediation and negotiation. 
• Professional designations such as Qualified Mediator (Q.Med), Chartered Mediator (C.Med), or equivalent credentials from recognized mediation associations in Canada is an asset.
• Previous experience utilizing e-learning tools (LMS, video conferencing tools, etc.) such as Desire2Learn, Blackboard, Zoom, and similar is required. 
• Adult Learning Certificate, Teaching Second Language Certificate, or equivalent is an asset.
• Experience working with diverse groups and workplaces 
• Excellent interpersonal, influencing, and presentation skills required.
• An engaging personality that inspires confidence and encourages honest and open communication.
• Experience teaching adult learners in an in-class or online environment is an asset.

Application Deadline: March 20, 2025

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

The University of Calgary has launched an institution-wide Indigenous Strategy committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the Office of Equity, Diversity and Inclusion ([email protected]) and requests for accommodations can be sent to Human Resources ([email protected]). 

All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority. In this connection, at the time of your application, please answer the following question: Are you a Canadian citizen or a permanent resident of Canada? (Yes/No) 

About the University of Calgary

UCalgary is Canada¿s entrepreneurial university, located in Canada¿s most enterprising city. It is a top research university and one of the highest-ranked universities of its age. Founded in 1966, its 36,000 students experience an innovative learning environment, made rich by research, hands-on experiences and entrepreneurial thinking. It is Canada¿s leader in the creation of start-ups. Start something today at the University of Calgary. For more information, visit ucalgary.ca.

About Calgary, Alberta
Calgary is one of the world's cleanest cities and has been named one of the world's most livable cities for years. Calgary is a city of leaders - in business, community, philanthropy and volunteerism. Calgarians benefit from a growing number of world-class dining and cultural events and enjoy more days of sunshine per year than any other major Canadian city. Calgary is less than an hour's drive from the majestic Rocky Mountains and boasts the most extensive urban pathway and bikeway network in North America.