Manager, External Engagement - Libraries and Cultural Resources

Description

LCR Learning within Libraries and Cultural Resources is currently seeking a Full-time Regular Manager, External Engagement.

Reporting to the Associate University Librarian for Student Learning and Engagement the Manager, External Engagement will focus their attention on promoting the library's services, programs, and resources in both a print and digital environment.  This key role will foster meaningful connections between the library and its diverse external collaborators as well as campus students, faculty, and staff. 

The Manager of External Engagement will lead initiatives to promote the library's services, programs, and resources in both a print and digital environment while cultivating a welcoming and inclusive library that supports learning, teaching, and research.

Summary of Key Responsibilities (job functions include but are not limited to):

External Engagement

• Develop and implement strategies to build relationships with campus units and community partners, fostering collaborations that support student success and academic research.
• Assist in the planning, executing, and evaluation of library outreach events, workshops, and programs, ensuring alignment with institutional goals.
• Identify opportunities to improve the library's visibility and accessibility to underrepresented and underserved communities through external relationships.

Communications and Marketing

• Create and manage the library's communication strategy, ensuring consistent and impactful messaging across digital and print platforms.
• Oversee the library's social media accounts, website content, newsletters, and promotional materials.
• Collaborate with the institution's communications team to amplify library achievements and initiatives.
• Monitor communication trends and analytics to optimize outreach efforts and engagement strategies.
• Liaise with external media groups to respond to requests and handle LCR media relations.

Leadership and Team Collaboration

• Supervise and mentor staff involved in communication efforts.
• Collaborate with library leadership to integrate external engagement and communications goals into the library's strategic plan.
• Supervise day to day duties of two AUPE staff the Digital Communications Specialist and the Events Coordinator.

Qualifications / Requirements:

• Masters degree or advanced degree in communications
• 3+ years of experience in community engagement, outreach, or communications, preferably in an academic library setting.
• Strong communication skills, including writing, editing, and public speaking.
• Demonstrated experience managing social media platforms, content creation, and marketing campaigns.
• Proficiency in project management and event planning.
• Knowledge of academic library services and trends.
• Experience with content management systems, graphic design software, and analytics tools.
• Familiarity with assessment practices for outreach and engagement activities.
• Understanding of brand priorities in an academic setting.

Application Deadline:  March 27, 2025

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

This position is classified in the Professional Career Band, Level 3 of the Management and Professional Staff Career Framework. 

For a listing of all management and staff opportunities at the University of Calgary, view our Management and Staff Careers website. 

About the University of Calgary

UCalgary is Canada's entrepreneurial university, located in Canada's most enterprising city. It is a top research university and one of the highest-ranked universities of its age. Founded in 1966, its 36,000 students experience an innovative learning environment, made rich by research, hands-on experiences and entrepreneurial thinking. It is Canada's leader in the creation of start-ups. Start something today at the University of Calgary. For more information, visit ucalgary.ca.

The University of Calgary has launched an institution-wide Indigenous Strategy committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the Office of Institutional Commitments ([email protected]) and requests for accommodations can be sent to Human Resources ([email protected]).

Do you have most but not all the qualifications? Research show that women, racialized and visible minorities, and persons with disabilities are less likely to apply for jobs unless they meet every single qualification. At UCalgary we are committed to achieving equitable, diverse, inclusive and accessible employment practices and workplaces and encourage you to apply if you believe you are right for this role. 

We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.