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Residence Life Coordinator (Sessional Full-time), Residence Life Program, Ancillary Services

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Job ID: 15854

Updated: August 8, 2018

Location: Main Campus

Position Overview

The Residence Life Program within Ancillary Services is currently seeking a Full-time Sessional Residence Life Coordinator starting in July.

This is a sessional position and will have up to a two-month lay off period. This position reports to the Supervisor, Residence Education. The primary purpose of the Residence Life Coordinator (RLC) position is to plan, implement and critically analyze the Residence Education components of Residence Services' operations. In particular, the RLC supports student success by fostering healthy and engaging student communities, connecting students with various resources and the broader campus, and holding accountable students who disrupt or undermine those efforts. The RLC is primarily responsible for Residence Education Team (RET) operations in an assigned building or area. The RLC also shares responsibility with peers for RET operations that span multiple buildings or areas.

Due to the nature of Residence Education operations, some early morning, late evening, overnight, weekend and holiday work is required. Workloads are heavier at peak periods, especially mid-March through mid-April and mid-August through mid-September. The RLC must stay on campus in a unit provided by Residence Services while on call. The RLC may choose to live in an assigned unit while employed in this specific position; in that case, the RLC is provided a taxable benefit for housing.

Position Description

Summary of Key Responsibilities (job functions include but are not limited to):

  • Recruit, select, train and supervise 55 Community Advisors (CAs), 6 Senior CAs and 1 Residence Life Assistant
  • Attend and participate in regular departmental meetings (CA meetings, Residence Students¿ Association meetings, staff meetings)
  • Participate in campus and residence committees that affect Residence students
  • Uphold the Residence Community Standards
  • Aid in and oversee the development and presentation of programs for student and community development
  • Attend all emergency calls and make appropriate calls for assistance as needed
  • Administer community evaluations to determine student needs and concerns
  • Maintain regular office hours
  • Work with individual students to resolve conflict and address concerns
  • Perform administrative duties as directed to support the Housing Services and Residence Education Team

Qualifications / Requirements:

  • Undergraduate degree required, with a concentration in a related field strongly preferred; A combination of education and experience may be considered
  • Professional and/or graduate degree in a related field preferred
  • Experience managing conflict, criticism and contentious issues required
  • Experience working in a campus residence environment strongly preferred
  • Experience interacting with demanding customers or clients strongly preferred
  • Experience supporting and/or facilitating student success strongly preferred
  • Experience responding to emergencies or urgent / distressing situations strongly preferred
  • Demonstrated experience planning and implementing major initiatives in alignment with broader organizational priorities
  • Demonstrated experience managing objectives that may only be achieved gradually, after revisiting tasks or re-engaging other stakeholders multiple times
  • Demonstrated highly effective verbal, written and cross-cultural communication skills
  • Demonstrated highly effective documentation, organizational and administrative skills
  • Demonstrated highly effective computer skills and an aptitude for quickly adapting to make the best use of new software
  • Demonstrated aptitude for effectively supervising young adults
  • Demonstrated aptitude for motivating and coaching students from diverse backgrounds\
  • Demonstrated aptitude for managing ambiguity and adapting to change
  • Valid driver's license strongly preferred

Application Deadline: July 8, 2018

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

Additional Information

This position is part of the AUPE bargaining unit, and falls under the Specialist / Advisor Job Family, Phase II .

To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our Management and Staff Careers website .

About the University of Calgary

The University of Calgary is Canada’s leading next-generation university – a living, growing and youthful institution that embraces change and opportunity with a can-do attitude. Located in the nation’s most enterprising city, the university is making tremendous progress on its Eyes High journey to be recognized as one of Canada’s top five research universities, grounded in innovative learning and teaching and fully integrated with the community it both serves and leads. The University of Calgary inspires and supports discovery, creativity and innovation across all disciplines. For more information, visit .

The University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their professional success while they are here. We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.


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