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Coordinator, Marketing & Communications, Development and Alumni Engagement

Job ID: 16151

Updated: August 10, 2018

Location: Downtown Campus

Position Overview

UCalgary Alumni within Development and Alumni Engagement is currently recruiting for a Full-time, Limited Term (approximately 15 months) Marketing and Communications Coordinator.

The person in this position will work closely with colleagues in the Marketing and Communications team and report to the Director, Marketing and Communications, Development and Alumni Engagement. This person will be responsible for creating marketing and communications content, using data to measure the effectiveness of these activities and identifying staff and process improvements within the unit. This person has regular interaction other alumni and development communications staff, faculty-based alumni, development and communications staff, and other alumni leaders in the community, faculty and administrative departments at the university, as well as business clients. As a front-line marketing and communications professional, this person will at times serve as a conduit to the alumni and donor community and must represent the Development and Alumni Engagement office with professionalism in the university and the community. This is a fast-moving, results-oriented team focused on creating sincere, valuable relationships between the University of Calgary and our community. As one of many new members of a continually-evolving team, this position will embrace working in a rapidly changing environment, and performing within an environment with a strong sense of accountability and clear project goals. In joining a learning organization, an individual who best suits this role is one who learns from experience, and can easily apply insights gained across a variety of internal programs as well as from external sources. Being a team player with a positive attitude and flexibility are also necessary attributes.

Position Description

Summary of Key Responsibilities (job functions include but are not limited to):

  • Work with the Director, Alumni Marketing and Communications and other alumni professionals to deliver content that meets alumni interests and supports institutional strategic priorities
  • Write copy for web, enewsletters, ads, announcements, promotional marketing pieces
  • Develop compelling content, which includes digital or social content, writing stories or scripts, conducting interviews, working with faculty partners and other alumni staff colleagues to collect stories, program information, cutting edge research, philanthropic endeavors essential to producing best-in-class alumni communications that invokes a sense of pride in UCalgary's
  • Social media monitoring, back up and support
  • Draw from industry best practices and actively review best-in-class approaches within post-secondary education in executing vehicles and content that best supports the UCalgary alumni strategic objectives
  • Manage marketing materials in peripheral spaces
  • Support other alumni communications projects as opportunities arise
  • Update and monitor program budgets, manage invoices and prepare expense reports where appropriate
  • Coordinate print production for Alumni magazine and other print collateral projects
  • Coordinate all marketing and communications content and deliverables to manage approval process and help identify areas for cross promotion or collaboration
  • Manage schedules, calendars and provide other meeting support
  • Provide administrative support to the Director and team members as required, which could include tasks such as office supply management and filing
  • Manage SWAG inventory

Qualifications / Requirements:

  • Post-secondary education in public relations, marketing, communications or other relevant subject area and 1-2 years of recent demonstrated experience (experience in post-secondary or community relations is also an asset
  • Knowledge of marketing and communications planning, budgeting and reporting practices and processes
  • Demonstrated strong customer service, interpersonal and written and verbal communication skills, as well as an ability to exercise good judgment within established guidelines
  • Strong organizational and time management skills with attention to detail and accuracy
  • Focused, accountable and results-oriented
  • Natural sense of curiosity and a keen understanding of meeting customer needs
  • Open to learning and development and willing to accept new ideas, challenges and assignments
  • Understanding of, and a passion for, working within a performance management culture
  • Solid computer and administrative skills
  • Knowledge of social media strategy and content development is an asset
  • Experience with a CRM or database is an asset
  • Sound decision making skills and the ability to work in a team and independently
  • Experience in a complex organization focused on superior customer service and effective stakeholder relations

Application Deadline: August 31, 2018

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.


Additional Information

This position is part of the AUPE bargaining unit, and falls under the Specialist Advisor Job Family, Phase II.

To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our Management and Staff Careers website. For more information about Development and Alumni Engagement, please visit:


About the University of Calgary

The University of Calgary is Canada’s leading next-generation university – a living, growing and youthful institution that embraces change and opportunity with a can-do attitude. Located in the nation’s most enterprising city, the university is making tremendous progress on its Eyes High journey to be recognized as one of Canada’s top five research universities, grounded in innovative learning and teaching and fully integrated with the community it both serves and leads. The University of Calgary inspires and supports discovery, creativity and innovation across all disciplines. For more information, visit

The University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their professional success while they are here. We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.


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