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Facility Operations Support, Olympic Oval, Faculty of Kinesiology

Job ID: 17264

Updated: January 10, 2019

Location: Main Campus

Position Overview

The Olympic Oval in the Faculty of Kinesiology is currently seeking a Full-time Regular Facility Operations Support.

The Olympic Oval is the premier Winter Olympic legacy facility from the 1988 Winter Olympic Games as part of the University of Calgary’s Faculty of Kinesiology. The facility provides programs and services for a number of local, national, and international stakeholders and is home to high performance athletes, world-class high performance programs, and excellent research. The Oval provides a dynamic environment for Faculty of Kinesiology programs including Dino Athletics, Active Living, and various Faculty courses and research initiatives.  The Olympic Oval brings international recognition to the University of Calgary through the hosting of major international world class events, the training of Olympic athletes, and ongoing development of high performance programs. Additionally, the Olympic Oval is recognized locally as a major part of the Calgary community providing public skating, events and bookable spaces for various public user groups and entities.

This position reports to the Team Lead, Oval Operations, and will create, maintain, and manipulate three ice surfaces, artificial ice plant, within the Olympic Oval. The work requires a high level of physical demand in maintaining the facilities.  This position requires the ability to think and react quickly in emergency situations, and at times can be a highly stressful position.  During peak competition season (October-March), volume of work increases substantially.  Emphasis is placed on building mechanical operation, maintaining and operating mechanical systems.  The position requires independent decision making that can have a significant impact on the facility, ensuring that events and programs operate co-operatively and efficiently.

Position Description

Summary of Key Responsibilities (job functions include but are not limited to):

  • Ensure that ice surfaces are maintained in world-class condition, paying particular attention to quality and thickness, as outlined in standards
  • Ensure log books for the equipment are up-to-date and all staff are made aware of any mechanical issues and if there are any out of service
  • Be in attendance for ice making, maintenance, and ice related events throughout the season
  • Maintain an effective feedback system to continuously monitor the ice conditions for different user groups
  • Organize and maintain a set of tools for use on mechanical systems, the tool chest and work shop cage
  • Responsible for Artificial ice plant PMs and log sheets
  • Pleasantly and respectfully interacts with co-workers, clients, supervisors, coaches and athletes
  • Provides input to the operations team regarding changes to promote continuity throughout the team
  • Seeks and receives feedback from high performance athletes and coaches continually to stay current to existing and future conditions and needs
  • Administer first aid as necessary and to carry out emergency procedures, according to policies set out by Risk Management, to ensure safety for all users
  • Train part time staff on safe care of equipment
  • Responsible for opening of the facility according to building hours, interacting with users to facilitate smooth operation
  • Keeps supervisor informed of any deficiencies, issues, changing equipment / building conditions, and other information to maintain a safe and user-friendly building
  • Keeps current with respect to changing safety practices and requirements in ice and building operation as legislated
  • Works in a mentorship role with part time employees, to provide help and ongoing instruction on all protocols and procedures, thus promoting a positive team environment

Qualifications / Requirements:

  • Recreation Facility Management degree, building operators certificate, or significant experience working with artificial ice plant and recreation facilities is required
  • Current recognized certification in artificial ice plant operation and theory, would be an asset
  • Current First Aid, CPR, AED, Transportation of dangerous goods and WHMIS certification is required
  • Basic understanding of arena operations, facility operations and mechanical aptitude is a necessity
  • Must be able to interact effectively with varying personalities, languages, cultures and attitudes to receive and analyze feedback
  • Previous experience operating ice resurfacers, forklifts, ice edgers, scrubbers, and other ice related equipment is preferred
  • Experience operating and providing basic troubleshooting of house sound systems and portable sound systems is preferred
  • Must be able to perform heavy lifting, and manual labour
  • Candidates with 500 hours experience in high performance ice facilities and experience in event set up and competitions would be preferred
  • Training in Apogee building automation is an asset
  • Forklift and manlift certification is preferred

Application Deadline:  January 24, 2019

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

Additional Information

This position is part of the AUPE bargaining unit, and falls under the Trades Job Family, Phase I.

To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our Management and Staff Careers website. For more information about the Faculty of Kinesiology visit Careers in the Faculty of Kinesiology.


About the University of Calgary

The University of Calgary is Canada’s leading next-generation university – a living, growing and youthful institution that embraces change and opportunity with a can-do attitude. Located in the nation’s most enterprising city, the university is making tremendous progress on its Eyes High journey to be recognized as one of Canada’s top five research universities, grounded in innovative learning and teaching and fully integrated with the community it both serves and leads. The University of Calgary inspires and supports discovery, creativity and innovation across all disciplines. For more information, visit

The University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their professional success while they are here. We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.


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