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Partner, HR Services, Human Resources

Job ID: 19461

Updated: October 10, 2019

Location: Main Campus

Position Overview

Human Resources is currently seeking a Full-time Regular Partner, HR Services.

Reporting to the Senior Manager, HR Services, the HR Partner works at a strategic level for one or more Faculty(s)/Unit(s) (a Unit is defined as a non-Faculty business unit, with a number of divisions within). The main purpose of this role is to provide credible and expert HR advice, apply sound judgment, negotiate boundaries, project leadership and resolve complex issues and conflicts regarding HR issues impacting academic, operational and support staff.

The HR Partner oversees and owns the end-to-end service delivery of all HR programs, policies, systems and services for academic, operational and support staff for their assigned Faculty(s)/Unit(s).

Position Description

Summary of Key Responsibilities (job functions include but are not limited to):

  • Develop strategic HR goals/plans to enabling client’s attainment of business strategies and operational goals including research and learning objectives (i.e. formal comprehensive, strategic plans)
  • Provide clear leadership by demonstrating a full understanding of Faculty/Unit business plans, trends and needs
  • Participate as an integral member of the Faculty/Unit leadership team to ensure that HR perspectives are considered in all proposed business plans, decisions and organizational changes
  • Connect university operating strategies, plans and procedures to Faculty/Unit human resource priorities, needs and impacts
  • Communicate and obtain Faculty/Unit support for HR policies, programs and procedures (i.e. Vacation, Overtime and Flex policies)
  • Inform and influence central HR COE policies and programs regarding Faculty/Unit human resource priorities, needs and impacts
  • Inform clients of Institutional and Faculty/Unit risks associated with potential grievances by identifying, investigating, proposing and implementing appropriate solutions
  • Provide HR advice, services and process support which comply with appropriate legislation (i.e. FOIP, AES, Human Rights, etc.), other governing documents (GPC, APT, etc.), and collective agreements, as well as confidentiality and university values
  • Partner has ultimate responsibility to broker relationship between the Faculty/Unit and HR to evaluate and secure specialized resources and services from the HR COE’s
  • Work closely with HR COEs to reflect client needs and understand/implement HR policies, programs and procedures
  • Collaborate with other shared service partners as appropriate and work closely with their Faculty/Unit finance partners to support vacancy reconciliation and position management reporting and reconciliation of the complement plan for their Faculty/Unit
  • Foster a proactive and positive relationship with union representatives
  • Assess, investigate, plan and troubleshoot strategic and operational solutions for labour relations issues
  • Handle and resolve escalated, high profile and complex HR issues
  • Measure, monitor and improve the provision of HR services, processes, policies and programs to enhance productivity, efficiency, customer service or overall university and Faculty/Unit performance
Qualifications / Requirements:
  • University degree in a related field
  • 5 years related experience in a complex human resources generalist capacity
  • 2 years of supervisory or leadership experience an asset
  • Experience working in a unionized environment is required
  • Chartered Professional in Human Resources (CPHR) designation is an asset
  • Knowledge, interpretation and application of all applicable Human Resource legislation, policies, processes and practices.  I.e. Public Services Employee Relations Act, University of Calgary and AUPE Collective Agreement, TUCFA Collective Agreement, Graduate Students’ Association, Employment Standards Code, Freedom of Information and Protection of Privacy Act, Human Rights Legislation
  • Knowledge of Institutional and Faculty/Unit strategic and operational plans
  • Knowledge of best practice in HR areas such as Employee and Labour Relations, Talent Management and Organizational Development, Compensation and Total Rewards, Staff Wellness and Disability Management
  • Strong analytical and interpretive skills to recognize and comprehend complex issues, policies, regulatory and legislative requirements and information affecting client’s environment
  • General understanding and support in the application of Academic career cycles an asset
  • Proven relationship management, consulting and teamwork expertise
  • Proven ability to use metrics and data to support strategic analysis and decision making
  • Excellent oral, written communication and presentation skills
  • Strong project management skills and execution skills to ensure successful delivery/implementation of Faculty/Unit and/or HR projects, processes and policies
  • Highly functional in Microsoft Word, Excel, Outlook, PeopleSoft or HRIS

Application Deadline:  October 24, 2019

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

Additional Information

This position is classified in the Professional Career Band, Level 3 of the Management and Professional Staff Career Framework.

To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our Management and Staff Careers website.

About the University of Calgary

The University of Calgary is Canada’s leading next-generation university – a living, growing and youthful institution that embraces change and opportunity with a can-do attitude. Located in the nation’s most enterprising city, the university is making tremendous progress on its Eyes High journey to be recognized as one of Canada’s top five research universities, grounded in innovative learning and teaching and fully integrated with the community it both serves and leads. The University of Calgary inspires and supports discovery, creativity and innovation across all disciplines. For more information, visit

The University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their professional success while they are here. We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.


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