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Harm Reduction Support Advisor, Student Wellness Services, Student and Enrolment Services

Job ID: 19649

Updated: November 8, 2019

Location: Main Campus

Position Overview

Student Wellness Services within Student and Enrolment Services is currently seeking a Full-time Limited Term Harm Reduction Support Advisor for approximately 20 months.

This position reports to the Manager, Student Wellness Support and works with other members of the Student Support and Case Management and Health Promotion teams to sustain a student outreach and case management portfolio in the area of harm reduction.

This position is predominately located at the U of C Main Campus; however, travel to the other campuses may also be required. This position works 35 hours a week, Monday to Friday, including early evenings, with occasional requirement to work outside of regular hours.


Position Description

Summary of Key Responsibilities (job functions include but are not limited to):

Student Relations

  • Demonstrate a high standard of performance in provision of a welcoming first point of contact for students in the pursuit of counselling services for individual and couple wellbeing
  • Support students with substance misuse issues, including outreach and facilitating community and internal referrals
  • Share a responsibility in student engagement and service with the aim of providing support to all students who contact Student Wellness Services
  • Contribute to a warm, supportive, and non-judgmental atmosphere for, students, graduate practicum students, interns, and staff
  • Meet with students referred by the campus community for being potentially at-risk
  • Provide mental health triage and assessment function to assess the needs and level of risk of students with the intent of providing appropriate service/referral and reducing barriers to counseling
  • Assess emergent nature of intakes and prioritize appointments accordingly
  • Ensure appropriate application of relevant policies, including Students-At-Risk and Non-Academic Misconduct
  • Connect students to internal and external resources
  • Work collaboratively with other members of the Student-at-Risk team and Student Wellness Services staff
  • Maintain client files according to protocol and ensure files are updated in a timely, thorough and ethical manner
  • Ensure all analysis and reporting efforts are compliant with university processes, FOIP and the Health Information Act

Program Development

  • Work with the Student Substance Use Advisory group
  • Deliver supportive programming in the areas of substance misuse
  • In collaboration with other mental health services staff, assist in developing a substance misuse program
  • Assess the needs of vulnerable student communities, particularly international students, aboriginal students and other at-risk communities
  • Deliver programs for these student populations, considering issues such as access of service, location, hours
  • Ensure broad consultation with students and communities regarding programs and delivery
  • Ensure currency in intercultural and diversity issues in all programming considerations
  • Recommend programming and training in regards to working with and supporting at risk student behaviors
  • Promote education/mental health literacy to support the broader university community in supporting students


  • Establish collaborative relationships with Residence, Student and Enrolment Services units, faculties and external referral sources to support students
  • Coordinate the application of programs specific to these vulnerable populations
  • Offer workshops to promote positive teaching and learning environment


  • Administer established protocol and procedures
  • Collect intake and case management reporting data
  • Document intake and case management interactions within client files
  • Initiate registration of first-time clients and returning clients if the file has been closed
  • Follow-up with students referred to online resources to determine referral success and/or additional service needs


  • Manage own time to effectively accomplish tasks and to ensure deadlines are met
  • Exercise sound judgment and decision making following outlined procedures and guidelines
  • Ensure that immediate supervisor is kept informed of activities and progress of work
  • Complete ongoing training and learning to keep up-to-date with changes to technology
  • Ensure that the work assigned is completed, in compliance with all departmental and the University of Calgary policies and procedures

Qualifications / Requirements:

  • Masters degree in social work preferred
  • 3 years experience working in mental health
  • 2 years experience in the area of substance misuse, harm reduction with crisis intervention, suicide intervention training and at risk student behaviors
  • Maintenance of professional registration is required (RSW)
  • Experience with program delivery and implementation
  • Experience with outreach and collaborative programs
  • Strong leadership and organizational skills
  • Demonstrated strong regard for issues of confidentiality and dealing with highly sensitive material
  • Proven ability to work effectively with multiple departments, organizations and people in sensitive and complex situations
  • Effective communication skills and the ability to model these skills to students and staff
  • Strong presentation and group facilitation skills

Application Deadline: November 22, 2019

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

Additional Information

This position is part of the AUPE bargaining unit, and falls under the Specialist/Advisor Job Family, Phase 2.

To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our Management and Staff Careers website

About the University of Calgary

The University of Calgary is Canada’s leading next-generation university – a living, growing and youthful institution that embraces change and opportunity with a can-do attitude. Located in the nation’s most enterprising city, the university is making tremendous progress on its Eyes High journey to be recognized as one of Canada’s top five research universities, grounded in innovative learning and teaching and fully integrated with the community it both serves and leads. The University of Calgary inspires and supports discovery, creativity and innovation across all disciplines. For more information, visit

The University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their professional success while they are here. We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.


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