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Undergraduate Program Advisor, Department of Economics, Faculty of Arts

Job ID: 19652

Updated: Today

Location: Main Campus

Position Overview

The Department of Economics in the Faculty of Arts is currently seeking a Full-time Regular Undergraduate Program Advisor.

This position reports to the Manager, Administrative Services (Economics) and has accountabilities to the Undergraduate Program Director.

The Department of Economics is home to over 800 majors and more than 8000 undergraduate students take our courses each year. The Undergraduate Program Advisor provides advising to students with respect to Economics program admission, progression, advanced credit, and course registration. Communication occurs through electronic and in-person channels, both individually and in group settings. The role also supports the undergraduate program by providing reports and analysis to the Manager and Undergraduate Program Director to proactively identify issues, improvements, and initiatives. This position also organizes undergraduate recruitment and advising events under the direction of the Manager and Undergraduate Program Director. Informed by his/her experience advising students, this position makes recommendations to the Manager and Undergraduate Program Director which may influence department policies and procedures pertaining to the undergraduate program.


Position Description

Summary of Key Responsibilities (job functions include but are not limited to):

Student Advising and Registration

  • Advise current and prospective undergraduate students on program admission and progression requirements
  • Evaluate complex student files and advises regarding optimal course sequencing, making referrals to faculty advisors where appropriate
  • Respond efficiently to a high volume of telephone, e-mail, and in-person inquiries in a timely and accurate manner
  • Work with the Arts Students' Centre in advising undergraduate students, resolving program specific registration issues, granting approvals, and upholding Faculty policies
  • Maintain accurate historical records by documenting both individual undergraduate student decisions within PeopleSoft in addition to departmental policies and practices
  • Work with International Students Services to assist incoming and outgoing exchange students with registration, course prerequisites and equivalency issues
  • Work closely with the Administrative Assistant on areas of overlap pertaining to the administration of the undergraduate program
  • Work with the Student Awards Office to facilitate the nomination and administration of undergraduate scholarships, awards, prizes, and bursaries
  • Provide referrals to other university resources and services, where appropriate

Undergraduate Program Analysis and Support

  • Work closely with the Undergraduate Program Director to support the day-to-day operation of the undergraduate program, proactively identifying and escalating program issues as required
  • Generate ad hoc reports, statistics, and analysis for the Undergraduate Program Director
  • Monitor registration and enrolment patterns/trends and suggests proactive interventions to the Undergraduate Program Director
  • Stay abreast of University program and policy changes and proactively incorporates knowledge into the Department's operations in consultation with the Manager and Undergraduate Program Director
  • Participate in advising activities/networks on campus (e.g., UCAN)

Student Communications and Outreach

  • Develop proactive communications for students regarding program requirements, deadlines, and enrichment opportunities
  • Organize undergraduate recruitment and informational events in consultation with the Manager and Undergraduate Program Director
  • Participate in U of C and Faculty of Arts orientation activities and special events
  • Submit web content changes to the Administrative Assistant for pages relating to the undergraduate program to ensure information is up to date

Qualifications / Requirements:


  • An undergraduate degree, preferably in Economics or a related/complementary field of study
  • A minimum of 2 years' experience providing academic program advising to undergraduate students, including exposure to a high volume and/or complex program with challenging sequencing requirements and constraints
  • Demonstrated ability to perform analysis and research in order to identify and support program initiatives/improvements
  • Familiarity with programs which are complementary to Economics
  • Demonstrated ability to communicate complex information succinctly to diverse student audiences (e.g., majors, minors, exchange students, prospective students, etc.) through a variety of channels
  • Strong knowledge of Department/Faculty of Arts/University policies and procedures pertaining to undergraduates
  • Strong written and verbal communication skills, using both in-person and electronic channels
  • Strong knowledge of the PeopleSoft Student Administration module and associated undergraduate reports
  • Excellent computer skills, including experience using Microsoft Office applications and other university subscribed tools (e.g., Cognos, Tableau, SharePoint, etc.)
  • Demonstrated ability to work cohesively and effectively in a team environment


  • Strong knowledge of the Economics undergraduate degree admissions and requirements
  • Demonstrated ability to work effectively and efficiently in an open work environment

Application Deadline: November 22, 2019.  Application must include a cover letter and resume.

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

Additional Information

This position is part of the AUPE bargaining unit, and falls under the Specialist / Advisor Job Family, Phase II.

To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our Management and Staff Careers website


About the University of Calgary

The University of Calgary is Canada’s leading next-generation university – a living, growing and youthful institution that embraces change and opportunity with a can-do attitude. Located in the nation’s most enterprising city, the university is making tremendous progress on its Eyes High journey to be recognized as one of Canada’s top five research universities, grounded in innovative learning and teaching and fully integrated with the community it both serves and leads. The University of Calgary inspires and supports discovery, creativity and innovation across all disciplines. For more information, visit

The University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their professional success while they are here. We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.


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