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Electronics Team Lead, Technical Operations Group, Faculty of Science

Job ID: 21244

Updated: September 17, 2020

Location: Main Campus

Position Overview

The Technical Operations Group in the Faculty of Science is currently seeking a Full-time Regular Electronics Team Lead .

The Faculty of Science has been catalyzing change and inspiring discovery, creativity, and innovation for over 50 years. Our strategic direction integrates current and emerging strengths with areas targeted for future growth and investment. Our strategic priorities, goals, and values guide our mission to advance research, scholarship, and innovation, create authentic learning experiences, and inspire careers of the future. We fuel transformational change, and build a strong community through teaching, learning, research, scholarship, and collaborative partnerships. We do this work to generate curiosity-drive discovery and contribute solutions to society's grand challenges. For more information, visit science.ucalgary.ca.
We thrive in the dynamic context of the University of Calgary, one of Canada's most youthful and innovative universities. We are a bold and ambitious research university, grounded in innovative learning and teaching, fully engaged in Calgary's entrepreneurial spirit.

This position reports to the Manager, Science Technical Support Services. The Electronics Team Lead is responsible for providing technical service, support and advice to faculty, staff and students for all departments within the Faculty of Science. The incumbent will be responsible for prioritizing and delegating work orders and tasks to colleagues in the Science Electronics Shop, monitoring progress, work flow, and keeping timelines and budgets in check. This role includes advanced troubleshooting, repairing, maintaining and modifying departmental electronic and electromechanical research and teaching equipment and instrumentation used in variety of undergraduate and graduate courses, teaching and research. Other aspects include electronic design, fabrication and software programming, as well as working in collaboration with the Science Machine and Glass Shops to complete projects in a collaborative approach. The Electronics Technician will train users in the operation of various types of equipment.

Position Description

Summary of Key Responsibilities (job functions include but are not limited to):

Leadership, Training and Support

  • Support the Manager, Technical Support Services in making decisions related to the electronics workshop, pulling data from reporting systems (e.g. PeopleSoft, Cognos, PowerBI and Tableau) and providing recommendations and analysis
  • Work with the Manager, Science Technical Support Services to prioritize and assign work to team member/s ensuring that equipment in research/student lab requirements are met and key departmental equipment is attended to as soon as possible.
  • Act as a role model, mentor, and coach to team of Technicians, dealing effectively with complex issues using expertise, judgement, and professionalism
  • Support on-going training for Technicians (including both spontaneous training as questions arise and structured reviews of topics in staff meetings)
  • Act as a resource to departmental Associate Heads and Program Directors, including assisting in training and developing job aids
  • Initiate, develop, and implement advising / administrative aids and support documentation for policies and process changes
  • Support the Faculty of Science on institutional changes and system upgrades
  • Participate as a contributing member on several Faculty of Science committees and university-wide committees
  • Oversee all current workshop projects to ensure they will be completed on time and within budget
  • Coordinate with customers any costing changes to original work order estimate
  • Priorities and distribute new workshop projects to workshop staff
  • Oversee consultation time required in the initial contact with the customer and any subsequent consultation time required thereafter
  • Scrutinize all work that comes into the workshop to determine the requirements associated with labour and materials
  • Provide all necessary information required for the ordering of materials and tooling
  • Oversight of all designated workshop areas to ensure that the workshop is operated and maintained in a safe manner
  • Act as the first point of contact for all workshop business in the absence of the Manager, Technical Support Services
  • Provide leadership and guidance to staff, apprentices, students both graduate and undergraduate
  • Ensure that all work done by the repair shop is of professional quality
  • Plan and organize repair services to meet the requirements of clients in a timely manner
  • Investigate and assess a variety of situations to provide the best and most cost effective solutions
  • Ensure equipment/systems are fully functional, and perform to specifications
  • Ensure equipment being designed/fabricated by the departmental electronics and repair shop is done on time, on budget and meets functional requirement of the users

Technical Support

  • Troubleshoot, repair, maintain and modify departmental electronic and electromechanical research and teaching instrumentation and equipment
  • Ensure key equipment and instrumentation are kept operational; e.g., steam autoclaves (sterilizers), dishwashers, and ice machines, as well as all resources in the centralized Instrumentation Facilities. These have highest priority within the faculty
  • Ability to source out and order materials required to repair, maintain, modify or construct all types of equipment as required, within budgetary constraints of the project
  • Work directly with clients in troubleshooting, repair, design/re-design and modification of a variety of equipment or projects required by research, faculty members and students
  • Collaborate and provide suggestions on equipment alternatives to resolve equipment issues and difficulties
  • Process all work orders including ensuring the work is authorized by the grant holders
  • Order materials and ensure inventory in maintained to support laboratory requirements
  • Provide technical support in areas of equipment maintenance and design/fabrication to all research and student labs within the faculty
  • Act as liaison between the department and outside agencies (equipment vendors, Faculty of Science Machine Shop, Glass Shop, Facilities, and other service providers) and provide consultations for technical feasibility of research/student lab data acquisitions

Other

  • Identify professional development needs and skill priorities; continues own personal development, learning and training; keeps current with post-secondary developments
  • Adhere to all university policy and regulatory requirements, including FOIP legislation
  • Liaise with other units as appropriate
  • Participate in cross-training to assist in other areas when needed and to meet Technical Support Services priorities

Qualifications / Requirements:

  • Bachelor's degree in Electronical Engineering, Engineering Physics, Electronics Technologies diploma (or equivalent) required
  • Minimum 7 years of directly related experience, including 1-2 years of experience in problem solving and decision making
  • Thorough understanding of scientific principles behind the measurement of data used in analytical instruments
  • Familiarity with University infrastructure, such as steam driven, electronic/pneumatic controlled systems, Campus Infrastructure, Information Technologies, Environmental Health & Safety, etc
  • Knowledge of basic plumbing and electrical wiring
  • Familiarity with refrigeration equipment
  • Knowledge of basic science and technical applications for chemistry and biology
  • Knowledge of scientific laboratory research and instructional activities, instrumentation, equipment and associated infrastructure requirements
  • Excellent interpersonal and verbal/written communications skills required
  • Proven organizational skills, multitasking and high attention to detail required
  • Ability to evaluate the costs for service and supplies and complete projects within budgetary constraints
  • Ability to think critically and creatively under pressure while exercising good judgement and discretion required
  • Demonstrated ability to be resourceful, creative, innovative, and flexible required
  • The ability to work independently and meet tight timelines, maintain confidentiality and deal effectively with overlapping and changing deadlines is required
  • Strong ability to work cohesively in a team environment
  • Positive relationships are developed with staff, faculty and students
  • Leadership within and coordination of the Science Technical Support Services that enable successful management of operations and services
  • Positive relationships and productive liaisons are developed and maintained with other units on campus and externally
  • Internal and external inquiries are handled in a timely and positive manner
  • Advanced Computer skills including MS Office Suite (Word, Outlook, PowerPoint, and Excel) and advanced computer programming (Labview, Assembly, C/C++ coding, etc.) required
  • Knowledge of university policies and procedures is an asset
  • Ability to build relationships to accomplish goals with a diverse groups within and outside of the Faculty of Science essential
  • Must possess or be prepared to obtain certification in WHMIS
  • Valid First Aid certification an asset

Application Deadline: September 30, 2020

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

Additional Information

This position is part of the AUPE bargaining unit, and falls under the Technical Job Family, Phase III .

To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our Management and Staff Careers website . For more information about the Faculty of Science visit Careers in the Faculty of Science .

About the University of Calgary

The University of Calgary is Canada’s leading next-generation university – a living, growing and youthful institution that embraces change and opportunity with a can-do attitude. Located in the nation’s most enterprising city, the university is making tremendous progress on its Eyes High journey to be recognized as one of Canada’s top five research universities, grounded in innovative learning and teaching and fully integrated with the community it both serves and leads. The University of Calgary inspires and supports discovery, creativity and innovation across all disciplines. For more information, visit ucalgary.ca .

The University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their professional success while they are here. We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.

 

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