Admissions Specialist, Undergraduate Admissions, Student and Enrolment Services

Position Overview

Undergraduate Admissions within Student and Enrolment Services is currently seeking a Full-time Regular Admissions Specialist.

Reporting to the Assistant Registrar, Undergraduate Admissions, the Admissions Specialist is part of a team that is responsible for the effective and efficient processing of more than 40,000 undergraduate admission applications, 3000 open studies applications, the admission of approximately 8,000 new students each year and support of processes related to change of program applications.

This position provides expertise and oversight for the operation of processes related to undergraduate and open studies admission systems including PeopleSoft, Apply Alberta, the undergraduate web application for admission and other adjacent systems. This position acts as a point of contact in admissions for gathering business requirements, making recommendations, testing and implementing solutions that will further support applicants and/or further optimize the processing of admission applications. 

Position Description

Summary of Key Responsibilities (job functions include but are not limited to):

• Operationalize business requirements thoroughly.
• Input data and configure web application and admission processes.
• Support APAS processes and troubleshoot issues with APAS and with transcript partners, resolve transcript/ASN/error problems and follow up as necessary with schools and/or applicants.
• Apply knowledge and expertise of PeopleSoft Campus Solutions Recruitment and Admissions module and the other student applications and act as a resource person and problem solver for the rest of the admissions team.
• Act as a change agent, forecast and analyze business needs and processes, recommend desired outcome, test solutions in collaboration with Business Analysts and IT for PeopleSoft and other supporting applications.
• Identify/Compile reports of system issues that need maintenance and fixing. Act as a resource person for and collaborate with Admissions partners in the RO and IT to assist in designing solutions to business requirements.
• Lead the admissions teams participation in testing and approval of specific projects or change management requests for recruitment and admission in PeopleSoft such as version upgrades, application of maintenance packs/bundles.
• Review implemented solutions; ensuring changes have been made correctly and respond to the needs of the organization in order to optimize the performance of the system and ensure that changes improve the student experience.
• Participate in business process projects that result in improved student experience in the admission process.

Qualifications / Requirements:

•  An Undergraduate degree in Business Administration or IT systems/computer science is required.
• Minimum 5 years of directly related experience is required.
• Minimum 2 years experience in a University Admissions Office is required
• Advanced level knowledge of current University of Calgary undergraduate admission business processes, practices, policies and procedures.
• Strong knowledge of PeopleSoft processes and 2 years of experience maintaining student admission and recruitment models, including configurable tables and business processes is required
• An understanding of and experience with the Apply Alberta application system, including ASN and transcript exchange is required.
• Ability to follow rigorous project management practices and methodology is desired.
• Experience and ability to facilitate presentations and train others is required.
• Ability to work in a confidential setting and demonstrate good judgment in dealing with sensitive or problem situations
• Ability to work in a fast-paced, high volume environment, and to embrace changes in a dynamic environment.
• Strong organizational, interpersonal and communication skills is integral to working in this environment
• Student experience oriented. Team player and leader - willing to collaborate with other team members and user departments to resolve problems quickly and effectively.
• Excellent verbal and written communication skills.

Application Deadline:  December 8, 2021

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

Additional Information

This position is part of the AUPE bargaining unit, and falls under the Specialist/Advisor Job Family, Phase III.

To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our Management and Staff Careers website. 

COVIDSafe Campus Strategy

The University has implemented a new Vaccination Directive that requires all faculty and staff to be fully vaccinated against COVID-19 by January 1, 2022. You will be required to upload proof of vaccination prior to commencing your duties. Please review the COVIDSafe Campus website for further information and access to additional resources.

About the University of Calgary

The University of Calgary is Canada’s leading next-generation university – a living, growing and youthful institution that embraces change and opportunity with a can-do attitude. Located in the nation’s most enterprising city, the university is making tremendous progress on its Eyes High journey to be recognized as one of Canada’s top five research universities, grounded in innovative learning and teaching and fully integrated with the community it both serves and leads. The University of Calgary inspires and supports discovery, creativity and innovation across all disciplines. For more information, visit ucalgary.ca.

The University of Calgary has launched an institution-wide Indigenous Strategy in line with the foundational goals of Eyes High, committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

The University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their professional success while they are here. We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.