Administrative Assistant, Student Wellness Services, Student and Enrolment Services

Position Overview

Student Wellness Services within Student and Enrolment Services is currently seeking a Full-time Temporary Relief Administrative Assistant for approximately 1 year.

This position reports to the Manager, System Implementation and will provide reception, filing, and scheduling support for the general practice physicians, counsellors, chiropractors, nutritionists and massage therapists in Student Wellness Services. The work requires procedural knowledge and also contains the latitude to be able to make appropriate choices given unusual circumstances.

Position Description

Summary of Key Responsibilities (job functions include but are not limited to):

• Patient appointments are booked using a computerized booking and billing program
• All supporting information is accurately provided and captured for the patient files, while maintaining confidentiality
• Ability to cope effectively, capably and calmly with patients on the telephone or in person who may be sick, and under pressure, in a professional, caring and timely manner
• Works effectively with the Student Wellness Services team to identify opportunities for improving clinical effectiveness and implements changes in operations and booking schedules as recommended by the Team Lead
• Ensures all computer schedules and receipt functions are maintained and correct and is capable of electronic payment management
• Assists other Student Wellness Services kevstaff in designing and initiating the computer booking block schedules, and is pro-active in identifying any problems in the system
• Prepare and pull patient information, perform routine filing of a variety of materials including lab and physician reports into established electronic file
• Prepare correspondence as necessary for students and staff
• Is knowledgeable and helpful to students in interpreting student health care plans and procedures
• Provides administrative support such as faxing correspondence, sorting and delivering mail and medical records, and completing referrals, as necessary

Qualifications / Requirements:

• Completion of Grade 12, medical office training an asset
• Experience with medical booking and billing software programs an asset
• Exceptional interpersonal and communication skills
• Good computer skills, and experience in Microsoft Office suite, especially with Word
• Ability to generate reports from booking/billing system an asset
• Required to maintain strict confidentiality of all records
• Highly organized, and able to work in a fast-paced environment
• Professional presentation and work style
• Current CPR certification preferred

Application Deadline:  December 9, 2021

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

Additional Information

This position is part of the AUPE bargaining unit, and falls under the Operational/Adminstrative Job Family, Phase I.

To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our Management and Staff Careers website. 

COVIDSafe Campus Strategy

The University has implemented a new Vaccination Directive that requires all faculty and staff to be fully vaccinated against COVID-19 by January 1, 2022. You will be required to upload proof of vaccination prior to commencing your duties. Please review the COVIDSafe Campus website for further information and access to additional resources.

About the University of Calgary

The University of Calgary is Canada’s leading next-generation university – a living, growing and youthful institution that embraces change and opportunity with a can-do attitude. Located in the nation’s most enterprising city, the university is making tremendous progress on its Eyes High journey to be recognized as one of Canada’s top five research universities, grounded in innovative learning and teaching and fully integrated with the community it both serves and leads. The University of Calgary inspires and supports discovery, creativity and innovation across all disciplines. For more information, visit ucalgary.ca.

The University of Calgary has launched an institution-wide Indigenous Strategy in line with the foundational goals of Eyes High, committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

The University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their professional success while they are here. We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.