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Student Recruitment Assistant, Indigenous, Student and Enrolment Services

Job ID: 24644
Location: Main Campus
Updated April 19, 2022

This job posting is no longer active.

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We would like to take this opportunity to acknowledge the traditional territories of the people of the Treaty 7 region in Southern Alberta.
The City of Calgary is also home to Métis Nation of Alberta, Districts 5 and 6.

Position Overview

The Student Recruitment Team within Student and Enrolment Services is currently seeking a Recurring Part-time Student Recruitment Assistant, Indigenous.

This position will serve two key functions; first this position will support Indigenous recruitment efforts for the Student Recruitment Team by communicating with prospective Indigenous undergraduate students and key external UCalgary stakeholders via e-mail and phone. This position reports to the Coordinator, National Student Recruitment and works in collaboration with the Student Recruitment Advisor, Indigenous to provide support for inquiries while the Student Recruitment Advisor, Indigenous engages with prospective Indigenous students, counsellors, and community members in community. These activities would include triaging inquiries, providing a variety of information to students, responding to student e-mails and phone calls, assisting high school counsellors and other stakeholders with key information related to the Indigenous portfolio. This position will also conduct digital outreach activities to support recruitment and conversion efforts through one-on-one meetings and targeted call campaigns. This position may also support and participate in digital recruitment events within the Indigenous portfolio. Secondly, this position will support the Admission and Recruitment team to support Indigenous applicants throughout the application process with a focus on ensuring required documents are submitted in a timely manner.

Working conditions can be stressful during peak periods given the volume of work. The Student Recruitment Assistant requires strong organizational, interpersonal and communication skills to deal effectively with queries including escalated students and to maintain good working relationships with faculty, staff and students. Moderate physical demands are required. Therefore, a high level of discretion and in the moment decision making is required in this role.

This role supports the continued indigenization of the University of Calgary. Click here to see more job opportunities with an Indigenous scope.

Position Description

Summary of Key Responsibilities (job functions include but are not limited to):

  • Provides informational services (in groups, in person, on the phone, social media, via email) to prospective Indigenous students, families, and guidance counsellors
  • Presentations to varied audiences (in-person or digital)
  • Communicates information pertaining to the University of Calgary in an accurate, timely, and honest manner.
  • Detailed Knowledge of the University of Calgary's programs, services, enrolment policies and procedures is ensured.
  • Provides pre-screening of application credentials to facilitate the application and admission process along with referrals to other relevant areas (Continuing Education, Faculty of Graduate Studies, the Writing Symbols Lodge, etc.)
  • Assists the Student Recruitment Advisor, Indigenous with ensuring that e-mail and phone queries are responded to in a timely fashion
  • Specifically supports the Indigenous Recruiter e-mail account
  • Assists the Student Recruitment Advisor, Indigenous by conducting targeted e-mail or phone campaigns to engage with prospective or incoming Indigenous students.
  • Assists the Student Recruitment Team with the distribution of Indigenous recruitment materials
  • Acts as a resource within other units of the Office of the Registrar

Qualifications / Requirements:

  • Post-secondary education in a related field is preferred.
  • Demonstrated knowledge of the organizational structure of the University of Calgary with regard to such factors as location, student population and academic programs is considered an asset.
  • Ability to manage change and demonstrate success in leading change initiatives.
  • Strong written and oral communication skills.
  • Demonstrated proficiency with technology with a specific focus on virtual fair platforms, online presentation tools, and CRM tools such as EzRecruit.
  • Demonstrated ability to work and communicate with diverse groups of people.
  • Demonstrated ability to establish and maintain cooperative working relationships with staff, colleagues, school administrators, officials and representatives.
  • Demonstrated ability to work in a fast-paced, high pressure, team-based environment and meet deadlines
  • Demonstrated knowledge of the Treaty 7 territory and/or an established working relationship with Treaty 7 communities are considered an asset.
  • Demonstrated ability to build positive relationships with Indigenous Peoples and alongside Indigenous communities including Elders and Traditional Knowledge Keepers
  • Demonstrated understanding of the cultural knowledge and communication skills required to connect with Indigenous students, schools and communities
  • Willing to work evenings and weekends as required

Application Deadline:  February 14, 2022

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

Additional Information

This position is part of the AUPE bargaining unit, and falls under the Operational/Administrative Job Family, Phase II.

To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our Management and Staff Careers website

COVIDSafe Campus Strategy

The University has implemented a new Vaccination Directive that requires all faculty and staff to be fully vaccinated against COVID-19 by January 1, 2022. You will be required to upload proof of vaccination prior to commencing your duties. Please review the COVIDSafe Campus website for further information and access to additional resources.

 

About the University of Calgary

The University of Calgary is Canada’s leading next-generation university – a living, growing and youthful institution that embraces change and opportunity with a can-do attitude. Located in the nation’s most enterprising city, the university is making tremendous progress on its Eyes High journey to be recognized as one of Canada’s top five research universities, grounded in innovative learning and teaching and fully integrated with the community it both serves and leads. The University of Calgary inspires and supports discovery, creativity and innovation across all disciplines. For more information, visit ucalgary.ca.

The University of Calgary has launched an institution-wide Indigenous Strategy in line with the foundational goals of Eyes High, committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

The University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their professional success while they are here. We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.

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